Associate Software Analyst

Closing date: 16/11/2025

**Associate Software Analyst**
- **APS Level 5**

**- Ongoing/Non-Ongoing**
**- $86,716 - $91,809**
**- Full-time/Part-Time position**
**About the Mint**
The Royal Australian Mint is a small government agency working within the Commonwealth Government Portfolio of the Treasury. The Mint is a non-corporate Commonwealth Entity and is listed under the _Public Governance Performance and Accountability Act 2013_ (PGPA Act). The Mint is also covered by the _Public Service Act 1999_ (Cth) (PS Act).

The Royal Australian Mint makes coins and other minted products to serve the needs of the Australian economy, foreign countries, investors and collectors. We are stewards of a thriving national institution that showcases our Nations stories through the National Coin Collection, and a world class museum and gallery experience.

The Royal Australian Mint creates public value through a range of coining and minting-related activities. We play a key role in sharing the stories of Australia by recognising significant anniversaries, events, organisations and cultural perspectives through coins.

The Mint offers some of the most unique career opportunities within the public service, including roles such as:

- Coin making - polishing, laser frosting, 3D engraving, Physical Vapour Deposition hard coating, chrome plating, dies inspection and collars manufacture.
- Machinery - operate and maintain minting critical machines.
- Coin Sculpting - design coins, medals, medallions, and token, etc.
- Graphic Design - design coin packaging materials, exhibition graphics, etc.
- Engineering - technical support and manufacturing operations.

**Branch and Team Overview**
Information and Security Branch coordinates the IT and Security services and support to the Mint to enable the organisation to produce circulating coins, preserving the National Coin Collection and telling the stories of Australia by recognising significant anniversaries, events and organisations through coins.

**About the Role**
There are 2 streams for the Associate Software Analyst, one for Enterprise Services and another for Corporate Services, as covered below:
**Associate Software Analyst - Enterprise Services**

This role works collaboratively in a small team to deliver support services to the Mint for the ERP and Asset Management environments.

The Associate Software Analyst - Enterprise Services also escalates issues with external support providers and may contribute to ICT project work.

**Associate Software Analyst - Corporate Services**

The Associate Software Analyst - Corporate Services also escalates issues with external support providers and may contribute to ICT project work.

The duties of this position include:
3. Contributing to ICT projects and work packages, providing technical advice and ensuring compliance with legislation, and Mint and whole of government procedures, policies and frameworks.
5. Coordinating with business areas and providing information and advice to support and achieve team requirements.
8. Developing and maintaining procedures, and documentation for level 1 and 2 services, incident resolutions and problem workarounds.
9. Monitoring customer feedback, service and incidents, and updating processes and procedures based on analysis.

**Security clearance**
This position requires a **Negative Vetting Level 1** security clearance. The successful applicant will be required to obtain and maintain a clearance at this level.

**How to apply**
- A current resume
- A two-page-pitch (max 750 words) that describes how your skills meet the requirements of the role as detailed in the position description.

Should you have any questions regarding the role, please contact Brad Chugg on (02) 6202 6883.