
Casual Sales Officers
6 days ago
**State Library of NSW**
**Casual Sales Officer, Clerk Grade 1/2**
- Casual roles available
- Flexible working days and hours per week
- Competitive hourly rate ($36 to $39 per hour plus casual loadings as per Section 12 of the CROWN EMPLOYEES (PUBLIC SERVICE CONDITIONS OF EMPLOYMENT) REVIEWED AWARD 2009)
The State Library of New South Wales is one of Australia’s oldest and most important public institutions. We are currently seeking enthusiastic sales professionals to join our Library Shop team. These roles are well suited to individuals seeking flexibility due to other work or study commitments or those wishing to achieve a healthy work/life balance.
To be successful in this role you will the following skills and experience.
- Excellent customer service skills - in person and over the phone
- Previous or current experience working in a cultural institution or in book selling
- Retail experience, including the accurate processing of cash and credit sales
- An eye for visual merchandising and display to enhance and attract customers
- And, most importantly a passion for books, in particular Australian publications
Previous experience working in a retail operation within a cultural institution or in book selling is highly desirable.
Please refer to the role description, via the link towards the bottom of the advert, to learn more about this opportunity.
If you are seeking to work in a highly engaged and professional sales team, we would love to hear from you Alternatively, if you would like to learn more about the Library Shop or this role, please contact Marcelo Flaksbard on 02 9273 1706.
**Wishing to apply?**
1. Please provide an example of when you have dealt with a challenging customer service enquiry or situation. How did you ensure a satisfactory result for the customer and the business?
2. Tell us why you would like to work for the State Library of NSW. What makes you the best person for the job?
The health and wellbeing of staff and visitors to our Library is very important to us. We expect all parties to follow current health advice and strongly encourage vaccination when safe to do so.
**Talent Pool**
Applicants not initially offered a role but have been assessed through the recruitment process as being suitable will be placed in the Talent Pool to fill future ongoing or temporary vacancies as they arise. Placement in the Talent Pool remains valid for 18 months.
**Am I eligible to apply?**
- an Australian citizen or
- a permanent resident of Australia, or
- a New Zealand citizen with a current New Zealand passport or
- a citizen of another country with an appropriate visa that allows you to work in Australia for the period of temporary employment or if you are seeking ongoing employment, you must hold a permanent visa that allows you to work in Australia.
**Role Description (pdf)**
**Role Description (word)**
**NSW Public Sector Capability Framework**
**State Library Accessibility Guide**
**Closing Date: Saturday 25 June at 10am
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