Demand Planner

Everything we do at **Krispy Kreme** is about connecting people to moments of happiness. In fact, it is in the little moments here that big possibilities are discovered. A perfectly iced doughnut can brighten a customer’s entire day. A laugh over lunch can spark a lifelong friendship. Trying something new can change the course of a career.

**About the Role**

Our **Demand Planner** supports the Demand Planning process for **Krispy Kreme** and 7-Eleven. This role will be responsible for the development and improvement of Sales & Operational Planning (S&OP) processes, forecasts, reports and provide data analytics to support Krispy Kreme’s and 7-Eleven’s supply chain and manufacturing strategic initiatives for our omni-channel business.

You will be based within 7-Eleven’s head office and will require a high level of cross functional collaboration and time management to ensure Krispy Kreme’s and 7-Eleven’s business needs are met.

We love having a friendly, fun and professional working environment. Working for Krispy Kreme means being part of something special. It means being a key part of our success.

**In this sweet role you will**:

- Collate and distribute forecasts, generate & input to information decks for relevant meetings within the S&OP process for both businesses.
- Create daily orders for 7-Eleven store network ensuring store clusters are supplied with the right stock to meet their customer needs
- Manage the assumptions data base that drives the 0-13 weeks demand plan at store level, 0-12 months at subcategory level
- Use market insights, historical sales trends, consumption trends, and promotional activity assumptions to further develop and refine the demand forecast.
- Work collaboratively with 7-Eleven to maximise new store openings with demand and logistics key to success
- Develop, modify, and communicate the short
- and long-range demand plan to Supply Planning.
- Track Forecast KPI’s including bias, accuracy and forecast value add. Use these KPI’s to drive improvements.
- Monitor NPD weekly and highlight any variance from forecasts using underlying, documented assumptions to sales/customer/marketing to minimize bias.
- New line administration for Krispy Kreme SKU's within 7-Eleven.
- Manage day to day logistics for both land and rail.
- Stay grounded and true to yourself. After all, everyone at Krispy Kreme is an Original

**What you can bring to the team**:
We firmly believe in hiring for cultural contribution and training for skills; however, there are some things we need from you to be successful in this role:

- Excellent proficiency using Microsoft Excel, Access, or similar software
- Strong analytical and interpretative skills required in order to provide vision to past and future consumption trends
- Expertise in Microsoft Excel and data manipulation along with BI or other data manipulation software knowledge
- Strong analytical and thinking skills and desire to learn new skills, possessing a strong sense of urgency and attention to accuracy and detail
- Capable of managing a variety of tasks simultaneously with rapidly changing priorities
- Demonstrated ability to work productively and effectively as part of a team.
- Effective written and verbal communication skills and the ability to appropriately target communication for key stakeholders
- Strong attention to detail
- Strong organizational, problem solving and time management skills
- Confidence, passion and enthusiasm about the customer experience and the Krispy Kreme Brand

**Skills & Qualifications**
- Bachelor’s degree in business or related field (IT, Supply Chain, Finance) or equivalent training and experience required
- Minimum of 2-3 years’ experience working in a combination of sales, marketing, or demand planning, preferably in a CPG or food industry environment
- Strong understanding of P&L, including variable impacting trends in sales, costing, etc. with an ability to derive messaging based on data
- Information systems background highly desirable

Every day at Krispy Kreme is filled with little moments that have big possibilities