Bartender (Career Opportunities)

The Fox Hole is located in the heart of Sydney's CBD near the Barangaroo and Darling Harbour precincts, The Rocks and more. This location offers so much to explore including restaurants, bars, cultural sites, shopping and more. We are a short walk from Wynyard train station and plenty of bus stops that connect to all parts of the city.

The Fox Hole boasts a back bar of over 100 gins, 50 whiskies, 20 wines by the glass and a modern British food menu prepared fresh by our kitchen.

**WORK SOMEWHERE AWESOME**

We want to offer you a great job, that is good for your career, and a really good environment to work in. We are constantly working on creating a strong culture to support and reward our teams and to make sure we remain a brilliant place to work.

**Remuneration**

We pay in accordance with the Hospitality Industry (General) Award with base rates negotiable based on your experience (i.e. if you have WSET, wine or spirits experience, or a passion for wine or spirits please let us know).

**A world of benefits await you**
- Fully stocked snack bar
- Free meals and drinks when you’re at work
- A generous discount of up to 50% for you and a guest across all our brands
- Regular activities arranged by our staff social club (work funded)
- Established career pathways to guide your training and development
- Direct access to leading distillers, winemakers, and hospitality experts
- Investment in a suite of training and development options

**WE ARE HIRING**

Due to an increase in open hours and an internal promotion, we are looking to add to our front of house team with one senior bartender and one bartender. These are exciting opportunities for someone looking to be a part of a successful team delivering the venue's daily operations, our Gin & Tea afternoons, evening bar services, monthly seasonal dinners, and our guided spirit tasting experiences.

**Bartending responsibilities**
- Setting the mood: reading the room and adjusting the music volume, lighting levels and keeping the candles lit
- Providing seamless, excellent customer service from end to end from greeting and seating through to cashing out and clearing the table. Good banter and knowledge of current events are a must for you to meaningfully engage with our guests
- Preparing and serving a range of cocktails, gins, wines, and other products to a consistently high standard
- Cross-selling functions, events, experiences and other offerings
- Developing and maintaining sound product knowledge: answering guest questions, assisting with purchasing decisions and up-selling as appropriate
- Maintaining a high standard of cleanliness and hygiene: the bar is on show
- Venue operations including stock control, cleaning, receiving deliveries and reporting maintenance issues

**In addition to this, our senior bartenders are trained to do one more of the following**
- Supervising shifts: as a small venue, there will be shifts where you are going to be responsible for supervising a smooth service, liaising with the reservations team, managing the diary, resolving customer complaints, venue close-down and lock-up
- Hosting guided tasting experiences: gin, whisky, rum, tequila, or wine (WSET Level 2+ preferred), providing you with opportunities to have creative input into the back bar selection and the development of our guided experiences
- Be the cocktail bartender / mixologist on shift, providing you with opportunities to have creative input into the cocktail list

**SETTING YOU UP FOR SUCCESS**

**Key attributes you will need to succeed**
- Friendly, positive and energetic
- Commitment to deliver great experiences
- Strong collaboration skills to support a great team working environment
- Attention to detail
- Accuracy and pride in your work
- Flexible, reliable and responsive to dynamic situations
- Motivated to learn about new products, skills or techniques
- Smart and tidy personal presentation
- Strong conversational English

**The types of skills qualifications and experience we are looking for**
- Proven experience in a similar role
- Sound drinks knowledge, with gin and/or Australian wine styles highly regarded
- Excellent bar and cocktail-making skills (recipes will be provided for our range)
- Excellent customer service skills, from meet-and-greet to complaints resolution
- Experience using a point of sale system
- Current responsible service of alcohol certificate

**Job Types**: Part-time, Casual

**Salary**: $28.00 - $40.00 per hour

**Benefits**:

- Employee discount
- Free drinks
- Free food
- Professional development assistance

Schedule:

- Afternoon shift
- Evening shift
- Rotating roster
- Weekend availability

Supplemental pay types:

- Penalty rates
- Tips

Licence/Certification:

- Responsible service of alcohol certificate (required)

Work Authorisation:

- Australia (required)