Administration Officer

1 day ago


Wynnum West, Australia UnitingCare Full time

Newly created operational support position within Community Aged Care
- Employment Term: Permanent Part Time Opportunity
- Location: Wynnum
- Remuneration: $30.13 + 11% Super + Not for Profit Salary Packaging + Penalties & Allowances

Make a meaningful difference with BlueCare

We’re looking for someone who wants to make the world a little better through small moments that leave big impacts. To build meaningful relationships and make a difference in the lives of others.

An integral part of our big-hearted BlueCare team, as a Administration Officer you’ll be encouraged to grow, develop and feel empowered to make the everyday easier for the people we care so passionately about.

Let’s make a meaningful difference, together.

What makes a difference for you?

With a Blue Nurses legacy dating back to 1953, BlueCare is one of Queensland’s largest and most trusted not-for-profit providers of community and in-home care, residential aged care, disability services and retirement living.
- Flexible work arrangements to support work-life balance
- 12 weeks paid parental leave in addition to the government scheme
- Access to salary packaging, meal and entertainment benefits - up to $15,900 per year tax free as well as up to $2,650 of your pre-tax income to pay for meal and entertainment benefits
- A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, a wellbeing program and employee assistance program
- A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others
- Career development opportunities with one of the most trusted community and residential care providers in Australia to challenge yourself, grow and make a meaningful difference

Your part in our Blue Care team

Required to provide administration assistance to the Home Assist Secure Coordinator.

Working alongside a small team of Field Officers and a Care Coordinator you will provide administration support to ensure that the Home Assist Secure program is delivered, and activities of the team are accurately recorded and reported.

You will provide the following support to the team:

- Responding to requests for services from both existing and new clients - direct client phone liaison, reviewing MAC portal, assessing client eligibility and more.
- Booking Field Officer schedules and recording trade contractor visits via Ayalacare, Salesforce & Coupa.
- Communication with contractors - for ordered works and billing follow-up.
- Database administration - timely and accurate recording and end month billing processes.
- Assistance with production of quarterly reports.
- Assistance with service promotion - including client newsletters, mailouts, community information sessions, signing up of new participants.
- Other duties as required - e.g. generating purchase requisitions, reconciling procurement card expenses.

What makes a difference for us?
- Effective verbal and written communication skills and experience in customer service.
- Great time-management skills and an ability to prioritise your workload to meet deadlines.
- Confidence with technology and good understanding of Ayalacare, Salesforce & Coupa and MS Office.
- Qualifications, skills and experience in Administration, Procurement or Business is not essential but highly desirable.

Supporting our clients in the best way possible is important to us.

BlueCare is proudly part of the UnitingCare Family, we’d love you to be too

Joining the state’s largest network of aged care workers with its over 8,000 strong, bright team in blue, you’ll also be welcomed as part of the UnitingCare family. With more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital, you are part of something bigger. Our team are compassionate, inclusive and committed to the work we do, helping people live life in all its fullness.

Start making a difference today
- Diversity & Inclusion_
- Our approach is simple -everybody is welcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position._
- Safe workplace_
- We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety._



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