Retail Area Manager

1 week ago

Lismore, Australia St Vincent de Paul Society Full time

**Retail Area Manager**:

- Date: 7 Nov 2024- Location: Lismore, NSW, AU, 2480- Requisition ID: 1239**About Us**:
The St Vincent de Paul Society is a leading provider of community support services, whose values it is to shape a more just and compassionate society.
- We believe our employees are key to our success and offer Learning and Development programs to enhance and grow your career across a range of teams and services. Our employees are recognised for their achievements and offered promotional opportunities on a meritocracy basis within a collegiate and values driven team environment and culture._ _The Society recognises the value of an inclusive work environment and believes that our diversity is a strength in the work we do with our local communities._

**Your Role**:

- Great career opportunity for an experienced retail manager
- Support Vinnies’s mission to deliver vital community services
- Not-for-profit salary packaging benefits that lower an employee’s taxable income and increase their take-home pay.

The **Retail Area Manager will be based in Port Macquarie** and will be responsible for overseeing a **network of Vinnies stores from Tea Gardens up to Coffs Harbour and surrounding areas**. You will provide strategic direction and guidance to achieve and exceed sales/business objectives and grow strong retail teams. Your proven success in managing multiple stores, achieving sales targets and leading and inspiring team members are highly critical to this role.

**Your Responsibility**:

- Leading, growing and developing teams of paid employees and volunteers
- Ensuring extraordinary customer service is provided to every customer, every time
- Embedding exceptional operational and visual merchandise standards
- Meeting and exceeding sales and KPI performance of the stores
- Champion the voice of the donor by upholding the highest standards in product sorting, pricing, and placement
- Building and supporting the volunteer workforce and engaging with the local community
- Role-modelling a 'safety first' culture in stores
- Use the company’s mission and values to support decision making, act as a brand advocate inside and outside of the stores.

**You Will Need**:

- Relevant tertiary qualification/s in business, management and/or retail and demonstrated significant experience working in the management of large retail outlet/s.
- Demonstrated ability in successfully leading retail and supply chain operations.
- Proven people management skills including leading, motivating, coaching and developing teams.
- Proven ability to review and analyse business data and analytics to enable effective reporting and decision-making on operational performance.
- Financial acumen and experience in managing P&L
- High-level understanding of current issues facing the retail sector and not for profit industry.
- NSW driver licence and ability to travel across the region.

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