Retail Bakery Manager

2 weeks ago

Lismore, Australia Henry's Bakery Cafe Full time

We’re seeking a motivated, organised, and people-focused Retail Bakery Manager to lead the daily performance of our fast-paced retail bakery.

This is a leadership role with a strong focus on team management, customer service, business operations, and profitability.

You’ll work closely with our Front of House Supervisor and Head Baker, supporting them to deliver a great customer experience while overseeing the admin, staffing, and day-to-day running of the bakery.

It’s the perfect role for someone with a hospitality background who thrives in leadership, takes initiative, and loves creating a well-run, people-first environment.
- Monday to Friday 8am-4pm
- Salary: $65,000 - $70,000

**What You’ll Do**
- Oversee smooth daily operations across kitchen and front-of-house
- Implement and maintain operational systems for cleaning schedules, checklists, and front-of-house procedures to support a consistently high standard across the retail offer (products sold, presentation and quality of those products, customer service and staff interactions, store layout, cleanliness, and atmosphere, pricing, promotions, and overall value)
- Be the go-to person for all admin: cash balancing, floats, banking, rosters, timesheets, invoicing and stock ordering
- Support and guide team leaders (FOH Supervisor and Head Baker) to ensure consistent standards, communication, and service
- Lead the team on the floor during peak trading hours (including jumping on the coffee machine or register)
- Monitor and improve store performance, team accountability, and wage-to-revenue targets

**What We’re Looking For**
- At least 2+ years’ experience in hospitality or retail leadership
- Strong people management skills — you know how to lead, support, and set expectations
- Confident with admin systems (e.g. banking, rostering, ordering, POS)
- Not afraid to jump in on the floor and lead from the front
- Calm under pressure, solutions-focused, and great at juggling priorities
- You’re someone who takes ownership — you don’t wait to be told what to fix
- Barista experience is a bonus but not essential

Pay: $65,000.00 - $70,000.00 per year

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Experience**:

- Admin: 1 year (preferred)
- Barista: 1 year (preferred)
- Hospitality or Retail: 1 year (required)

Work Authorisation:

- Australia (preferred)

Work Location: In person

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