Administration Officer 1.0 Fte

Mansfield Steiner School requires capable, organised and efficient administrative staff member who is responsive to a continual range of demands and needs from both internal and external sources.

**Hours of Work, Monday to Friday - 8:25am to 4:25pm (38 hours per week)**

**The administration officer works collaboratively with the administrative team to provide a quality service in response to both internal and external queries and needs, enhancing the image, professionalism and reputation of the school.**

This role is the first point of contact for enquiries to the school, necessitating quality communications and reception activities. In addition, the administration officer manages many student, parent and staff requests for assistance, requiring a calm and efficient approach to the varying demands in order to achieve all necessary tasks.

**KEY ACCOUNTABILITIES**

**Reception Duties**
- Act as the first point of contact for both internal and external general enquiries and requests for assistance, maintaining appropriate confidentiality and either responding or directing these to other staff members as appropriate, so that timely and relevant responses are provided.

**Administrative Support**
- Provide administrative support to the administrative team as required, including general assistance, making appointments and producing reports and correspondence, to contribute to the effectiveness of the administrative team.
- Undertake general administrative and support duties as required which contribute to the smooth and effective daily operations of the whole school, including coordinating school tours, travel bookings and associated transport, organising annual school photos, and making room bookings as well as distributing information to staff and community as required.
- Provide general administrative services within the front office to ensure that all ongoing operational outcomes are met.
- Provide assistance to the Principal
- Marketing & fundraising assistance
- Data entry support using various software packages.
- Take and draft minutes for meetings as required.

**Enrolment Support**
- Provide support to the Enrolments Officer as required, including general assistance and data entry.

***Office Management**
- Ensure that the front office is well presented and runs efficiently and effectively, through adequate maintenance of equipment and resources.

***Student Management**
- Establish and maintain accurate and confidential student and family records to assist in the effective and timely management of student needs throughout the school year.
- Undertake all necessary activities to maintain the central student/parent database. Assist with the distribution of student reports each semester
- Perform daily bus duty

***First Aid and Emergency**
- Requesting emergency assistance and notification of parents/guardians as required, as part of the strong ethos of duty of care at the school.
- Incident/accident reporting assistance
- Performing first aid
- It is a prerequisite that this position holds an up-to-date First Aid and CPR certificate (this training will be provided to the successful applicant if they do not hold a current certificate.)

**General**
- In consultation and collaboration with the admin team, proactively identify, develop and implement systems and processes which will improve current administrative practices and ensure a smoother and more effective delivery of Steiner education to students.

**Duty of Care**
- Ensure the good physical and mental health and safety of children at the school through maintaining a thorough understanding of school policies and procedures, as well as knowledge of and compliance with emergency and accident procedures, undertaking all actions necessary and holding a conscious awareness of real and potential safety concerns.

**SELECTION CRITERIA**

**Desirable**
- Previous experience in a similar position
- A high level of experience with the Microsoft Office suite
- Ability to review, create and implement systems and procedures
- Professional oral and written communication skills
- Strong organisational skills and a capacity to prioritise workload
- Possess a high level of accuracy and attention to detail
- Ability to work under general direction, showing initiative and motivation, within established guidelines
- An ability to maintain a professional attitude to all aspects of the work
- Understanding of confidentiality and ability to recognise and deal appropriately with sensitive issues
- A positive and professional attitude in supporting school children’s needs
- Ability to be flexible within the role