Product Delivery Manager

1 week ago

Melbourne, Australia ANZ Full time

**Product Delivery Manager - Digital Services**

Worldline is the European leader in digital payments. Every day, our technology provides the trusted infrastructure for millions of people and businesses around the world - and we´re on an exciting journey to own the way towards the next frontier of payments. Our ambitions are extraordinarily high, and we need the best people in the world to bring them to life - people like you. So if you are a highly skilled Product Manager looking to make a real impact on the world, join our journey

**The Opportunity**

As a Product Manager within our Digital Services team and reporting directly to the Head of Digital Services, you'll be responsible for developing and successfully carrying out best-in-class customer engagement offerings for our Issuing and Acquiring clients in their quest to engage their customers with every electronic transaction made through their payment products. You'll also engage senior internal and external stakeholders, and be counted on to champion new initiatives and see them through to completion.

**About the team**

We have many hardworking and dedicated peers that would love for you to work with them. We are committed to continuous improvement. We are always looking for new and innovative ways to improve our market proposition, build excellent solutions, and grow customer happiness. The team has 6 people working on product management across a range of products including; card present, loyalty, value added services and customer onboarding.

In Digital Services we are globally minded with a FinTech atmosphere. You'll experience this in your everyday life as a Worldliner.

**Your day-to-day responsibilities include**
- You develop, lead and publish the product roadmap building the unique selling points (USPs).
- You support the product development lifecycle by defining development requirements; own the design process and deliverables.
- You communicate and coordinate with vital team members across the organization to share priorities, roadmap, and key insights.
- You define success criteria & metrics of new products.
- You build the product commercialization model substantiating this with a financial business model.

**Signs of Success**
- You will have a real passion for building extraordinary digital products that drive customer engagements
- You are expected to develop and complete a product roadmap and vision on customer engagement and product experiences that can help our clients to deliver a high -level product experience.
- You are a self-starter that will deliver against product and business goals.
- You will work with the product development teams and vital team members to define and plan the next generation product offering.

**Skills we can’t do without**
- Bachelor’s degree in business management or equivalent field.
- 5+ years’ experience in product management.
- Handles multiple assignments at a time and/or significant project.
- Requires limited supervisory oversight; self-starter.
- Able to take general requirements and develop execution plan.
- Strong communicator with good analytical and interpersonal skills.
- Fluent in spoken and written English.

**Skills we’d like**
- Prior work experience in product development & management
- Eager to continue to grow professional capabilities with ongoing training and educational opportunities
- Results Orientated, Ability to Problem Tackle, Business Maturity, Values Differences and Diverse Opinions
- Knowledge of the card payments industry preferred

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