Assistant Manager Retail, Mcg

1 week ago

East Melbourne, Australia Delaware North Full time

**The opportunity**:
Delaware North Australia is hiring a full-time Assistant Manager, Retail Food and Beverage to join our team at the Melbourne Cricket Ground (MCG).

In this role, you will be responsible for managing retail food and beverage within the stadium to achieve the site's financial plan, profit margins, and business growth, while building Delaware North and the client's reputation. If you excel in a dynamic environment, enjoy leading teams, and have a passion for exceptional service, we want you to join us.

**What we offer**:
At Delaware North we like a challenge, and talent and hard work are rewarded. We’re looking to create the future of hospitality, and we can’t do it without you. So, roll up your sleeves and come see why Delaware North is your best career move yet. As our team member, you’ll receive:

- Opportunities to gain experience and develop your skills at some of Melbourne’s most exciting events and venues
- We’re a team that cares. With a focus on collaboration and support, we bring out the best in each other
- Work at Australia’s most iconic venues and events
- Grow fast and develop new skills, take risks, and make your mark within a global company

**What will you do?**:

- Lead key retail staff to ensure operational activities maximise return on investment
- Ensure compliance with relevant corporate policies and procedures
- Deliver retail food and beverage products and services that meet and exceed client and guest expectations
- Develop and implement strategies to enhance customer experience and drive sales growth
- Monitor and analyse financial performance, identifying areas for improvement and implementing corrective actions

**More about you**:

- Experience across retail, quick service restaurants, or corporate within large-scale hospitality environments
- Relevant experience leading across a sizeable operation with multiple outlets
- A passion for food and product development
- Previous experience leading, coaching, and developing large teams with exposure to conflict resolution
- Experience in stocktaking and understanding of labour controls and food cost management
- RSA Certificate and Food Handler's Certificate required

Remuneration: $80,000 - $90,000 + Superannuation

**Who we are**:
With a capacity of more than 100,000, the MCG is the largest sporting stadium in the Southern Hemisphere. This iconic venue isn't just about sports; it's a cultural hub that hosts multiple Australian Football League teams, cricket matches, concerts, and an array of special events and non-event-day functions. Join a dynamic team at the heart of Melbourne's vibrant entertainment scene, where every day brings new excitement and challenges.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us

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