
Claims Consultant
1 week ago
_To provide a personalised, seamless customer experience for at fault TP’s by educating, negotiating and providing appropriate solutions for their circumstances._
- _ To ensure the best possible recovery outcome occurs by proactively contacting our TP’s customers to obtain critical information_
- _ To ensure that all recovery opportunities are managed to the fullest extent by maximising the contact rates with TP’s_
- _ No insurance experience required_
- _ Sharp eye for detail_
- _ Well grounded negotiation and communication skills_
- _ Able to deal effectively and confidently with conflict_
- _ Effective time management capabilities_
- _ Confidence in decision making_
- _ Self motivated and able to work unsupervised_
- _ Previous debt collection, paralegal or insurance claims experience will be highly regarded_
- To establish contact with third parties through a strategy process to confirm claim details, identify liability, triaging of claims ,and managing recovery of uninsured claims whilst achieving cost effective and quality claims handling through robust relationships with team members, internal and external service providers._
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Claims Consultant
1 week ago
North Lakes, Australia Auto & General Holdings Full time(Insurance) Providing delivery of superior claims service, determining proper policy coverage to conclude, investigate, evaluate and negotiate assigned cases - Triaging of files to the various recoveries and settlements teams, to achieve best cost and service outcomes - Support with outsourcing to service providers such as Tapanda, Merc Agents, Legal panel...
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Claims Consultant
1 week ago
North Lakes, Australia Auto & General Insurance Full timeTo establish contact with third parties through a strategy process to confirm claim details, identify liability, triaging of claims ,and managing recovery of uninsured claims whilst achieving cost effective and quality claims handling through robust relationships with team members, internal and external service providers. The Recoveries Claims Consultant...
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Claims Consultant
1 week ago
North Lakes, Australia Auto & General Insurance Full timeTo establish contact with third parties through a strategy process to confirm claim details, identify liability, triaging of claims ,and managing recovery of uninsured claims whilst achieving cost effective and quality claims handling through robust relationships with team members, internal and external service providers. The Recoveries Claims Consultant...
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Claims Support Consultant
1 week ago
North Lakes, Australia Auto & General Holdings Full timeThe Claims Support Consultant plays a crucial role in ensuring that claims support activities are undertaken in a timely, efficient and accurate manner to ensure claims processing can occur efficiently. Ensuring all necessary information and documentation is readily available when needed will support smooth communication and efficient decision...
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Claims Consultant
7 days ago
North Lakes, Australia Auto & General Holdings Full time**Recoveries**Fast** Track Consultant** We are excited to announce that we are hiring for a full-time permanent position in the Recoveries Fast Track Team based at the North Lakes office Our goal is to recover the most amount of money in the most efficient and regulated manner for each claim. The role will involve managing a portfolio of undisputed...
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Home Claims Consultant
1 week ago
North Lakes, Australia Auto & General Insurance Full timeWork Type : Full Time Location : QLD - Home Claims Consultant - Join a company that embraces culture and values - North Lakes or Birtinya Location **About us** At Auto & General (A&G), we provide smarter products and solutions to safeguard our customers in their time of need. Our range of general insurance products protect customers on the road, at home...
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Claims Consultant Recoveries
2 weeks ago
North Lakes, Australia Auto & General Insurance Full timeThe Recoveries Claims Consultant role exists to: - To provide a personalised, seamless customer experience for at fault TP’s by educating, negotiating and providing appropriate solutions for their circumstances. - To ensure the best possible recovery outcome occurs by proactively contacting our TP’s customers to obtain critical information - To ensure...
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Home Claims Consultant
2 weeks ago
North Lakes, Australia Auto & General Holdings Full time**The role**: Do you enjoy helping people? We are looking for a friendly and enthusiastic person to join our team as a Home Claims Consultant. In this role, you will help customers with their home insurance claims and provide excellent service. If you like building relationships, solving problems, and giving great service, this job is perfect for you! As a...
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Claims Consultant Recoveries
1 week ago
North Lakes, Australia Auto & General Insurance Full timeWork Type : Full Time Location : QLD - Full Time, Permanent Opportunity - Join a company that embraces culture and values - North Lakes or Birtinya Location **About us** At Auto & General (A&G), we provide smarter products and solutions to safeguard our customers in their time of need. Our range of general insurance products protect customers on the road,...
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Claims Consultant
2 weeks ago
North Lakes, Australia Auto & General Insurance Full timeWork Type : Full Time Location : QLD - Full Time, Permanent Opportunity - Join a company that embraces culture and values their staff - North Lakes Location **The role** The claims consultant will manage a portfolio of files within the liability claims department, helping our third parties directly, whilst achieving cost effective and quality claims...