Claims Support Consultant
2 days ago
The Claims Support Consultant plays a crucial role in ensuring that claims support activities are undertaken in a timely, efficient and accurate manner to ensure claims processing can occur efficiently. Ensuring all necessary information and documentation is readily
available when needed will support smooth communication and efficient decision making.
POSITION ACCOUNTABILITIES
? Triaging of files to the various recoveries and settlements teams, to achieve best cost and service outcomes
? Support with outsourcing to service providers such as Tapanda, Merc Agents, Legal panel etc
? Co-ordinating F&R (fair and reasonable) assessments and undertaking follow up action
? Loading of POLs to support Settlements claims consultants in management of their claims
? Review of 180 day no contact claims to ensure operational rhythms are maintained
? Working with internal stakeholders to assist the department in managing administrative work associated with claims to achieve best cost and service outcomes
? To follow settlement methodology ensuring company procedures and relevant legislation is adhered to
? Application of Insurance Contracts Act, Code of Practice and other regulatory authorities
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Claims Consultant
6 hours ago
North Lakes, Australia Auto & General Holdings Full time(Insurance) Providing delivery of superior claims service, determining proper policy coverage to conclude, investigate, evaluate and negotiate assigned cases - Triaging of files to the various recoveries and settlements teams, to achieve best cost and service outcomes - Support with outsourcing to service providers such as Tapanda, Merc Agents, Legal panel...
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Home Claims Consultant
5 hours ago
North Lakes, Australia Auto & General Insurance Full timeWork Type : Full Time Location : QLD - Home Claims Consultant - Join a company that embraces culture and values - North Lakes or Birtinya Location **About us** At Auto & General (A&G), we provide smarter products and solutions to safeguard our customers in their time of need. Our range of general insurance products protect customers on the road, at home...
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Claims Consultant Recoveries
1 week ago
North Lakes, Australia Auto & General Insurance Full timeThe Recoveries Claims Consultant role exists to: - To provide a personalised, seamless customer experience for at fault TP’s by educating, negotiating and providing appropriate solutions for their circumstances. - To ensure the best possible recovery outcome occurs by proactively contacting our TP’s customers to obtain critical information - To ensure...
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Claims Consultant Recoveries
5 hours ago
North Lakes, Australia Auto & General Insurance Full timeWork Type : Full Time Location : QLD - Full Time, Permanent Opportunity - Join a company that embraces culture and values - North Lakes or Birtinya Location **About us** At Auto & General (A&G), we provide smarter products and solutions to safeguard our customers in their time of need. Our range of general insurance products protect customers on the road,...
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Claims Consultant Settlements
1 week ago
North Lakes, Australia Auto & General Insurance Full time**About us** At Auto & General (A&G), we provide smarter products and solutions to safeguard our customers in their time of need. Our range of general insurance products protect customers on the road, at home and on holiday with various Car, Motorcycle, Home, Contents, Pet and Travel Insurance products as well as Roadside Assistance. **The role** The...
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Claims Consultant
6 hours ago
North Lakes, Australia Auto & General Holdings Full time_To provide a personalised, seamless customer experience for at fault TP’s by educating, negotiating and providing appropriate solutions for their circumstances._ - _ To ensure the best possible recovery outcome occurs by proactively contacting our TP’s customers to obtain critical information_ - _ To ensure that all recovery opportunities are managed to...
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Customer Claims Consultant
4 days ago
North Lakes, Queensland, Australia Budget Direct Full time $60,000 - $90,000 per yearAre you passionate about helping others and building meaningful relationships? Begin the new year with a fresh chapter — and an exciting new roleJoin our North Lakes team as a Claims Consultant - Motor. You'll play a crucial role in assisting our customers when accidents happen, ensuring their experience is smooth and positive from start to finish. If you...
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Customer Claims Consultant
4 days ago
North Lakes, Australia Auto & General Holdings Full time**We need YOU! To help us make a difference.** At Auto & General, we’re seeking enthusiastic and compassionate Home Claims Consultants to join our growing team in North Lakes. You'll be a vital part of our customer support team, providing exceptional guidance and support to individuals navigating the home insurance claims process. We strive to make this...
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Claims Consultant Recoveries
1 week ago
North Lakes, Australia Auto & General Insurance Full time**About us** At Auto & General (A&G), we provide smarter products and solutions to safeguard our customers in their time of need. Our range of general insurance products protect customers on the road, at home and on holiday with various Car, Motorcycle, Home, Contents, Pet and Travel Insurance products as well as Roadside Assistance. **The Role**: Due to...
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Claims Consultant
6 days ago
North Lakes, Australia Auto & General Insurance Full timeTo establish contact with third parties through a strategy process to confirm claim details, identify liability, triaging of claims ,and managing recovery of uninsured claims whilst achieving cost effective and quality claims handling through robust relationships with team members, internal and external service providers._ (Insurance) Providing delivery of...