Duty Manager-hotel Venue-regional Western Australia

1 week ago

Perth, Australia MLKA Full time

**MLKA Hospitality Recruitment specialises in remote, live in hospitality roles in remote, regional and outback areas Australia wide.**

**Get out of the city and enjoy a great regional lifestyle - accommodation packages are provided with all roles.**

We are seeking an experienced
**Duty Manager** for this busy venue located in regional Western Australia.

The venue caters to local clientele and hosts numerous functions and events for the local area. This is a 100% hands on management role. This is a multi operational outlet with Hotel accommodation, function rooms, Sports Bar, Bistro bar, TAB and a large restaurant.

The location is a hive of activity with local shopping facilities & numerous local events. Outside of work there are plenty of hotels and restaurants to visit on days off, local tours operating and plenty of places to explore. A great place to meet people and a welcoming local community.

This role is split between overseeing the Bar & Restaurant. 75% of the role is restaurant based.

**Package**:

- $68,000 - $70,000 salary Neg.
- 5 day week
- Free Accommodation & Duty Meals
- Own room within shared staff house (five bedroom)
- Reimbursement of relocation costs after three months
- Sponsorship available

**Duties**:

- Taking responsibility for team work, leading and motivating team members
- Overseeing all departments within the hotel - bar, bistro, reception, sports bar
- Looking after staff breaks
- Make sure the team are fully briefed and trained on any new amended food and drink products, and any promotional activity
- Assist in implementing and driving promotional activities
- Deal with any issues that arise during each shift promptly and professionally, seeking advice from the General Managers where necessary
- Lead by example to ensure that the highest possible levels of customer service are delivered by team members at all times
- Liaise with other departments Including kitchen and floor teams in the business to ensure every customer experiences a consistent level of service
- Hands on work in reception - checking guests in/out, reservations, general enquiries etc
- Assist the General Managers as and when necessary to make the business run effectively and efficiently.
- Other duties as required
- Previous experience in a bistro/bar management role
- Experience working in a fast paced bar environment
- Sound knowledge of wine, beers and spirits
- Previous Front Office experience (preferably with RMS)
- Understanding of labour and operating costs
- Availability to work a range of shifts, including day, evening, weekend and Public Holiday shifts
- Ability to work effectively under pressure and in a fast paced environment
- Exceptional interpersonal and communication skills
- High level of attention to detail
- WA Approved Managers certificate

**Other Information**:

- Accessible via flights daily from Perth, sealed road and rail.

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