Team Leader

Our People are the heart and soul of Fonda and we are looking for some awesome stars to shine through and join our team.

We are proud of our culture; if you have the right attitude then we'll sure make an unstoppable team.

Our Team Leaders run both the front & back of house service at their Fonda restaurant. They make timely decisions and learn on the fly while leading Fondarians ( that's what we are affectionately known as ) across all functions of the restaurant. Team Leaders create an environment where people come together to genuinely connect.

If you are wanting to try something fun and new, we are also happy to train a great person with the right attitude

We want someone who can bring their shine and hit the ground running so the ability to start soon is preferred.

**The Job**
- Adhering to Fonda's processes and procedures
- Stock rotation and Food Safety
- Preparing food items with speed and efficiency
- Cleaning duties, including closing the kitchen
- Managing the day to day operations of the business including opening and closing the restaurant.
- Control the guest experience during shift, from setting up the ambience to responding to guest feedback - you’ll be in total control of the vibe of the restaurant and the experience of your guests.
- Driving the sales, guest experience, COGS, labour goals for your restaurant whilst leading shift.

**WHO IS FONDA?**

1. We live Mi Casa Su Casa

2. We are proud of our product

3. We love to make an impact

4. We are innovative and always creating

We are looking for someone who is hungry and ready to learn. Hard work and ability will be rewarded as our group continues to expand;
Click me to find out what it's like to work at Fonda

**WHAT WE EXPECT FROM YOU**:
Guest Focus: You are completely obsessed with delivering an exceptional guest experience. You pride yourself on your ability to genuinely connect with people and make them feel welcome in your presence.
You'll treat guests like they are friends or family visiting your home.
Action Oriented: You are positive and solutions focused and enjoy working hard. You thrive under pressure all the while earning and keeping the respect of the team and peers. You have an engaging and effective way of communicating and have the attitude that nothing is beneath you or anyone else in the team.
Approachability: Bright, bubbly and full of personality - a contagious zest for life. You have a genuine love for making people happy, and live for the high of working in a busy environment. Customer service is in your blood and you are a natural people leader with experience working in fast-paced environments. You could be from hospitality, retail, airlines or any kind of job that makes think outside the box

Ethics and Values: You have a high sense of personal responsibility and are passionate about genuine ownership and leadership. Those around you are confident that you deliver everything you've committed yourself to, without compromising quality. Your word is your bond. You practice what you preach and lead by example.

if you consider yourself all, then hit that **APPLY** button now

**Job Type**: Part-time
Part-time hours: 25 per week

**Salary**: $50,000.00 - $60,000.00 per year

**Benefits**:

- Employee discount
- Employee mentoring program
- Referral program

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Flexible hours
- Monday to Friday
- Morning shift
- Night shift
- Public holidays
- Rotating roster
- Weekend availability

Supplementary Pay:

- Bonus
- Penalty rates
- Tips

COVID-19 considerations:
QR codes for ordering, tables are spaced with distance, masks are worn, cleaning regulations enhanced, personal hygiene standards enhanced, vaccinations required

Application Question(s):

- How many years of Customer service experience do you have?
- Are you an Australian Citizen or Permanent Resident or NZ Passport Holder?
- Do you have your RSA?
- Do you have any physical or medical restrictions/conditions which would prevent you from performing the requirements of the job ( ie: lifting and manually handling items weighing up to 15kg?)
- Have you ever been convicted of any criminal offence or have any criminal charges pending?
- As part of your normal duties, you may come into direct contact with people who are COVID-19 positive. To ensure your Health and Safety, and so we can assign you to appropriate work, can you please advise current vaccination status? Fonda abides by all State Health Orders. In States that have mandated vaccination requirements for hospitality workers, you may not be able to be employed if you do not meet those obligations including any medical exemptions.
- We would love to know a little bit about you Tell us a little bit out yourself.