Manager, Court Transcription Services

1 day ago

Adelaide, Australia SA Government -COURTS ADMINISTRATION AUTHORITY Full time

**Courts Administration Authority**
**Job reference**: 648145
**Location**: 5000 - ADELAIDE
**Job status**: Ongoing
**Eligibility**: Open to Everyone

The Manager, Court Transcription Service (CTS) will lead court transcript services for the participating courts of the Courts Administration Authority (CAA). The Manager CTS consults and works with key stakeholders to achieve agreed outcomes, identify needs, and provide expert guidance to facilitate achievement of the CAA core business objectives for effective service delivery. This includes CTS leading the direction of court transcription including evolving service provision models and new digital technologies (including AI-enabled) and changing workforce requirements to meet these evolving needs.

**The role includes, but is not limited to**:

- Providing leadership, guidance and support to a team of 50+ FTE to deliver timely, accurate and effective transcription services across all participating courts.
- Ensuring efficient deployment, and compassionate support, of staff to meet the competing needs of the various courts.
- Ensuring sound management of the approved CTS budget, sustaining financial management and compliance with audit and reporting requirements. Managing and undertaking complex project work, particularly as it relates to emerging technology and process improvement.
- Developing harmonious and productive working relationships with a diverse array of stakeholders including the Judiciary, CAA staff, and legal profession stakeholders.

**To be considered for the role**:

- You will have demonstrated experience in delivery of high-level customer service, preferably in a similar or adjacent government environment.
- You will be a strategic yet empathetic people leader, with experience in managing a large, complex team.
- You will be skilled in developing and implementing strategic and operational plans and policies, along with demonstrated experience in project management that has achieved successful outcomes.
- You must demonstrate highly developed communication, negotiation and interpersonal skills in complex environments, along with change management and continuous improvement.
- Knowledge and understanding of the production of transcript using online equipment and courts transcript management systems is desirable, but not essential to the role.

**Special Conditions**:

- Appointment is under the _Courts Administration Act 1993_. Terms and Conditions of employment are governed by the _Public Sector Act 2009_.
- Appointment is dependent upon a current National Police Certificate that the CAA finds satisfactory.
- As a justice agency, the CAA may receive details of spent convictions as part of any Criminal History Screening and use this information in the selection process.
- May be required to work in any Adelaide CBD or metropolitan location either on a temporary or ongoing basis and undertake intra or interstate travel which may necessitate overnight absences.
- May be required to work outside of the normal working hours, which will require flexible starting and finishing times.
- Appointees may be directed to disclose their COVID-19 vaccination status.

**Remuneration**:
MAS3 ($127,859 per annum)

**Enquiries**:
Sam Wallace
Partner
Davidson
0437 313 130

or

Christopher Hughes
Associate Partner
Davidson
0431 861 230

**Additional Information**:

- Refer to the CAA Applicant Kit and attach your resume and cover letter as a single document.
- For further information about the CAA please visit the CAA website

**Applications close**: 05/02/2025 6:00 PM

  • Aps 6 - Team Leader, National Court Support

    1 week ago

    Greater Adelaide SA, Australia Federal Court of Australia Full time

    **Position Overview** The role of the Team Leader, National Court Support is to lead a team of Court Support Coordinators (across both FCA and FCFCOA), and provide support and oversight to Chambers, Registry staff, IT and the National Operations Team whilst working alongside the Digital Practice Team. The Team Leader, National Court Support is required to...

  • Court Officer

    4 days ago

    Adelaide, South Australia Federal Court of Australia Full time

    Join to apply for the Court Officer role at Federal Court of Australia2 days ago Be among the first 25 applicantsJoin to apply for the Court Officer role at Federal Court of AustraliaGet AI-powered advice on this job and more exclusive features.Federal Court of Australia provided pay rangeThis range is provided by Federal Court of Australia. Your actual pay...

  • Transcription Specialist

    3 days ago

    Adelaide, South Australia beBeeTranscription Full time $59,166 - $71,833

    Job OpportunityWe are seeking a skilled transcription specialist to join our team.The successful candidate will prepare and edit transcripts of the Parliament's proceedings and other related events using digital audio recording and voice-to-text transcription tools.Key ResponsibilitiesTranscribe and edit transcripts of the Parliament's proceedings and other...

  • District Court Associate

    5 hours ago

    Adelaide, Australia SA Government -COURTS ADMINISTRATION AUTHORITY Full time

    **Courts Administration Authority** **Job reference**: 666925 **Location**: 5000 - ADELAIDE **Job status**: Long Term Contract **Eligibility**: Open to Everyone **Job Opportunity: District Court Associate recruitment pool** The position of Associate is a highly sought-after opportunity for recent law graduates to gain invaluable experience in a court...

  • Aps 3 - Court Officer

    4 days ago

    Greater Adelaide SA, Australia Federal Court of Australia Full time

    **Position Overview** The role is part of the Court and Tribunal Services of the Federal Circuit and Family Court. This team provides high quality Court support services to Judges, their staff, and to the general public and legal practitioners. **Key Responsibilities and Duties** - Setting up the court room and clearing up each day - Swearing in of...

  • Court Officer

    1 week ago

    Port Adelaide, Australia SA Government -COURTS ADMINISTRATION AUTHORITY Full time

    **Courts Administration Authority** **Job reference**: 692335 **Location**: 5000 - ADELAIDE, 5015 - PORT ADELAIDE, 5112 - ELIZABETH, 5165 - CHRISTIES BEACH **Job status**: Short Term Contract **Eligibility**: Open to Everyone **Court Officer - Administrative Role** **Location: Adelaide Metropolitan Area** - Make a meaningful difference in your community...

  • Court Officer

    2 weeks ago

    Port Adelaide, Australia SA Government -COURTS ADMINISTRATION AUTHORITY Full time

    **Courts Administration Authority** **Job reference**: 674411 **Location**: 5000 - ADELAIDE, 5015 - PORT ADELAIDE, 5112 - ELIZABETH, 5165 - CHRISTIES BEACH **Job status**: Short Term Contract **Eligibility**: Open to Everyone **Court Officer - Administrative Role - Temporary positions available for up to 12 months with possibility of extension** - Make a...

  • Youth Court

    5 days ago

    Adelaide, Australia SA Government -COURTS ADMINISTRATION AUTHORITY Full time

    **Courts Administration Authority** **Job reference**: 695268 **Location**: 5000 - ADELAIDE **Job status**: Short Term Contract **Eligibility**: Open to Everyone **The Role**: The Associate provides comprehensive professional legal research to the Judiciary of the Youth Court. The Associate works primarily out of court to support the Judiciary in relation...

  • Aps 6 - Manager, Contracted Security Services

    7 days ago

    Greater Adelaide SA, Australia Federal Court of Australia Full time

    $94,563- $105,910 per annum, plus 15.4% per annum superannuation - Ongoing, full-time - Adelaide, Melbourne, Perth **Purpose of Position** The Manager Contracted Security Services plays an important role in the delivery of the Courts’ national purchased security activities, including the delivery of commercial contracts and templates, RFQ templates and...

  • Aps 4 - Client Service Officer

    1 week ago

    Greater Adelaide SA, Australia Federal Court of Australia Full time

    **Position Overview** The role operates within a small team of three (a Registrar, a Legal Case Manager and a Client Service Officer). That team forms part of the broader registry team. All staff are expected to be flexible and adaptable to moving across teams as required, in response to work demands, staff leave and other operational reasons. The Client...