Village Officer

**Introduction**:
BallyCara is an established charitable organisation that offers a wellness-focused lifestyle for our clients to facilitate independent living, health, and happiness.

We inspire healthy and happy living through our SONA® (Happiness) ethos and enhance our employee's wellness through the following employee benefits:

- Emotional Wellness: Enhance your happiness. Accrue a wellness day off each year to take on your birthday, for your family, or just for you because you are worth it.
- Physical Wellness: Improve your health and wellbeing with a fitness allowance for yoga, pilates, swimming, or gym plus access to an online fitness portal LIFT Fitness
- Professional Wellness: Enhance your career with two days of paid study leave combined with yearly study assistance
- Financial Wellness: access not-for-profit salary packaging up to $18,550, receive 17.5% annual leave loading, and up to $1,892 per annum in financial discounts from our Lifeworks EAP and wellbeing portal

**Description**:
**Sales and Village Administrative Support**:
Assist Village Management in the administration of Resident entry and exit.
Support Village Management to maintain all prospective resident and resident files including filing and scanning of documents.
Assist Village Management to prepare sales packs, welcome packs and settlement documentation as needed.
Attend external sales events with Village Management as requested.
Schedule tours and appointments for Village Management as required.
Create and/or proof Resident communications for distribution throughout Village if required.
Complete administration tasks associated with Maintenance tasks including Additions and Alterations.
Maintain client and resident database.
Maintain sales and exit database.
General administration tasks as directed by Village Management
Assist Village Management with reporting, presentations, and briefs as requested.
Minute-taking at meetings as requested.

As you can see from the list above, you will never be bored and you will be able to enjoy the flexibility of being involved with administration, sales interaction and at times join in with our consumers and staff for the entertainment in the Village. The Village enjoys a variety of special days, including but not limited to, celebrating St Patrick's Day, The Melbourne Cup, ANZAC Day and associated memorials, and Oktoberfest.

We have now partnered with the Dolphins NRL Team located at Scarborough and often have the opportunity to attend their training sessions and be involved with the team.

BallyCara is a fun and happy place to work for those that enjoy having a busy day that involves a variety of activities and events for our Village of Friends.

**Skills and Experiences**:
Essential

Certificate qualification in any of the below areas.

Business Administration
Aged Care
Community Care or Health Services

Outstanding interpersonal skills, with a proven ability to effectively communicate at all levels using oral, written, and electronic communication systems.
Ability to build rapport and nurture strong relationships.
Demonstrated high level administrative skills.
Demonstrated high level of digital literacy across Microsoft Suite and databases and the ability to quickly learn new systems.
Excellent attention to detail.
Ability to successfully prioritise tasks.

**Desirable**:
Experience in a similar role is preferable.

**Position Requirements**:
Current and valid Driver’s Licence
COVID-19 vaccinations by 2 ; Influenza vaccination encouraged
Current First Aid/CPR
Ability to provide the Right to work within Australia

BallyCara is an equal-opportunity employer. We offer a welcoming and inclusive environment in service to one another, our products, the diverse consumers we represent, and the communities we call home. We do all of this with kindness, empathy, and respect for each other.