Service Receptionist

3 days ago

Midland, Australia Autoleague Full time

**Midland Hyundai, Kia and MG** are currently seeking a customer-oriented **Service Receptionist** to join our team and play a vital role in delivering an outstanding experience to our clients.

Your primary responsibility will be to provide exceptional customer service, handle inquiries, and ensure the smooth flow of operations. Your friendly demeanour, excellent communication skills, and attention to detail will contribute to a positive and efficient service experience for our clients.

**What you will do**:

- **Greet customers warmly and provide exceptional service both in person and over the phone.
- Manage the service desk, schedule appointments, and assist customers with inquiries.
- Coordinate service requests between customers and the service team, ensuring smooth communication.
- Handle administrative tasks such as filing, data entry, and managing paperwork for service transactions.
- Provide accurate information on services, estimated wait times, and basic vehicle maintenance.

**YOU**:

- Outstanding communication skills and ability to provide excellent customer service
- Excellent listening and problem-solving skills
- Exceptional organisational and time management skills with the ability to multi-task
- Ability to remain calm and composed under pressure, providing excellent service even in challenging situations.
- You thrive in working in a fast paced environment
- A team player with a positive attitude, demonstrating reliability and a genuine passion for delivering outstanding customer experiences.
- Computer literate with strong accuracy and attention to detail

**What's in it for YOU**:

- Be part of a national, innovative automotive company
- Paid parental leave
- Salary package your next vehicle through novated leasing
- Discounts at restaurants, hotels, gym memberships and entertainment
- Access to free, professional counselling through our Employee Assistance Program (EAP)
- Free Swan Yacht Club membership
- Discounted rates for First Aid training

**Who we are**:
Midland City, part of Autoleague, is more than just a group of car dealerships. Autoleague, a leading automotive retailer, has over 40 franchise locations and a team of 1,800+ throughout Victoria and WA.

Midland City represents some of the worlds leading automotive brands such as Hyundai, Mitsubishi, MG, Kia, Suzuki, Nissan, Isuzu UTE and GWM. We are home to not only multiple parts and service centres, new and used car sales, car finance and insurance, but also Opposite Lock, WA Car Buying Centre, Boating Co and Carco WA.

**How to Apply**:
To provide our customers with an experience like no other we need the right people to be part of our crew, if you think that’s you, we would love to hear from you. Send us a copy of your resume and cover letter by clicking **'Apply'.**

**Please note**: Autoleague is an Equal Opportunity Employer that embraces and values equality, cultural diversity, and inclusion. All shortlisted applicants will be required to undertake a pre-employment check including police and medical checks.

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