Student Operations Advisor

4 days ago

Wollongong, Australia University of Wollongong Full time

2 x Permanent, continuing full time appointments
- Level 5: $78,579 - $88,865 plus 17% superannuation

Are you an experienced professional in student administration looking to elevate your career? The Student Administration Services Division (SASD) at the University of Wollongong (UOW) are seeking two individuals who thrive on working in a supportive and encouraging environment to join their esteemed team in Student Operations.

**Student Operations Advisor**

If you are passionate about enhancing the student experience and ensuring compliance in higher education, this could be the role for you.

Your expertise will be crucial in assisting with student progression and conferral activities, assessing conferral eligibility, operational reporting, data management, interpreting policies and procedures and managing student enrolment to enhance the overall student experience.

You will have excellent communication skills and sensitivity to cultural awareness to play a pivotal role in developing and maintaining effective stakeholder relationships and in fostering a supportive work environment. Your dedication to excellent service, improving processes and the ability to multi-task while producing quality work will be essential in making a positive impact on our student experiences.

**Student Operations Advisor (Enrolment)**

The Student Operations Advisor (Enrolment) will enjoy working in collaboration with team members and as a liaison between faculties and students to support student operations across the division and manage complex student matters.

You will be detail oriented as you maintain core data in a range of systems, administer enrolment management tasks and contribute to enrolment delivery activities. You will provide advice and recommendations to key stakeholders, ensuring alignment with UOW rules and policies. You will focus on continual process improvement and change management will be essential in enhancing the student experience and fostering strong relationships across the university.
- Student Operations Advisor
- Student Operations Advisor (Enrolment)

**Closing date: Monday 11 November 2024, 11:59pm

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