Village Business Manager

About Us:
Anglicare Sydney is a leading and highly regarded community NFP organisation in Australia.

Our vision is to see Jesus Christ honoured, lives enriched and communities strengthened. To achieve this, we are looking to attract the most capable and mission aligned people to join us.

For over 160 years Anglicare has been serving people in need
- providing care to older people and services to the vulnerable. We began because of people who saw a need in the community and who were compelled to make a difference. People motivated by Christian love and a passion to serve. If this describes you, we would love to invite you to join us- Lead Business Operations- Manage Finances- Enhance Community

Are you a strategic thinker with a passion for enhancing community living? Do you have strong financial acumen and a knack for operational excellence? If so, we have an exciting opportunity for you

About Us:
With more than 70 years’ experience and 25 retirement villages in NSW, Anglicare is one of Australia’s leading aged care providers.

As we continue to grow and evolve, we are focused on enhancing our already vibrant community offering, with a focus on innovation alongside a genuine commitment to care, that will truly be worthy of our seniors.

Join an organisation that strives to make sure every resident feels valued, safe and respected whilst being part of a supportive team, offering a wealth of opportunities.

Benefits of working for Anglicare:

- Great opportunity to build a career within a leading Christian NFP organisation dedicated to supporting others.
- Join an inclusive culture supported with real learning and development opportunities.
- Not-for-profit benefits up to $15,900 of your salary tax free plus an additional $2,500 for meal entertainment and accommodation.
- Exciting Job Opportunity:
Location: Woolooware Shores - Taren Point

Position: Village Business Manager

Role Overview:

- As the Village Business Manager, you will be at the heart of our community, overseeing the business operations of our Woolooware Shores village. Your role will be crucial in ensuring the smooth coordination of financial, administrative, and procurement functions. You will support a diverse and thriving community, manage key business activities, supervise administrative staff, and engage with both internal and external stakeholders to ensure efficient service delivery and support to residents.

Key Responsibilities:
Strategic Leadership: Cultivate a “one-team” culture that prioritizes resident-first service in line with Anglicare’s Vision, Mission, and Values. Contribute to strategic planning and leadership decisions that support operational goals.Financial Oversight: Partner with the Village General Manager to manage budgeting, forecasting, financial reporting, and alignment with the ‘For Life’ operational model. Oversee supplier invoice processing and monitor workforce alignment to budget.Billing and Contract Management: Manage resident billing processes, address inquiries, and resolve discrepancies. Provide clear communication and support on resident contracts and financial documentation.Administration and Reporting: Oversee administrative functions, generate reports, and track business KPIs. Support the Hospitality Analyst with system administration and reporting functions as required.Communication and Collaboration: Build strong working relationships with residents, families, and internal teams. Communicate key business information clearly to ensure shared understanding and transparency across stakeholders.Stakeholder Management: Collaborate with the Procurement team to manage supplier relationships and negotiate value-for-money contracts. Represent the village in internal working groups and cross-functional projects.Compliance and Risk Management: Maintain up-to-date knowledge of regulatory requirements relevant to retirement living operations. Identify and mitigate risks to financial and operational sustainability.WHS & Workplace Culture: Contribute to the development of a safety culture and ensure compliance with Work Health and Safety and Injury Management System (WHSIMS) requirements.

Key Skills and Qualifications:
Strong financial and analytical skills, with the ability to manage budgets and interpret financial dataStrong interpersonal and communication skills, with a focus on collaboration and customer serviceStrategic thinking and practical problem-solving abilitiesAbility to lead and support a team in a dynamic environmentDemonstrated capability to build strong relationships with residents, staff, and external stakeholdersContinuous improvement mindset, with a focus on enhancing resident experiences and business outcomes-
Bachelor’s degree in Business Administration, Finance, or a related discipline (desirable)Proven experience in a business management role within a complex service environment, preferably in retirement living, aged care, or healthcareclick on Careers / ‘current vacancies’ - Village Bu