Health and Wellness Coordinator

About Us:
Anglicare Sydney is a leading and highly regarded community NFP organisation in Australia.

Our vision is to see Jesus Christ honoured, lives enriched and communities strengthened. To achieve this, we are looking to attract the most capable and mission aligned people to join us.

For over 160 years Anglicare has been serving people in need
- providing care to older people and services to the vulnerable. We began because of people who saw a need in the community and who were compelled to make a difference. People motivated by Christian love and a passion to serve. If this describes you, we would love to invite you to join us

About the Role:
Are you ready to make a real impact in the lives of seniors? We are looking for a passionate and dedicated Health & Wellness Coordinator to join our vibrant community In this role, you will deliver outstanding customer service to prospective and current residents, their families, and advocates. You’ll build strong relationships with village residents, supporting them to live independently while focusing on their social, service, and health needs. Additionally, you’ll perform crucial administrative duties to support the Case Management Team Leader with compliance and reporting.

This role is permanent Full Time, based in Taren Point.

Specific Accountabilities:

- Provide exceptional customer service to all prospective and existing residents, in line with the Rhythm of Life principles.
- Participate in pre-village entry processes and ensure a smooth transition from sales intake to the start of care and support, establishing trust and credibility with residents and their families.
- Assess the health and wellness needs of residents at intake and as required, following up on any identified issues and working with residents, their families, team members, and health professionals to refer to the broader Care Team for suitable services.
- Achieve all expected KPIs with a focus on resident lead management, referral responsiveness, and conversions.
- Develop and maintain strong working relationships with key stakeholders internally and externally, including regular case conferences with relevant parties involved in residents’ care, such as the Care Operations Manager, Care & Medical staff, Chaplain, and contractors.
- Support key village events and administration activities to enhance community and foster a one-team approach.
- Assist the Care Operations Manager in completing regulatory compliance and reporting processes in line with organisational policy and relevant legislation.
- Ensure all resident documentation is completed promptly and accurately, providing handover to the Care Team or Seniors Living staff to ensure smooth delivery of care and service.

What You'll Bring:

- Qualification in Social Work, Enrolled Nursing, Case Management, or similar demonstrable experience.
- Previous experience in the aged care sector, with experience in undertaking comprehensive assessments in a home setting being highly desirable.
- Demonstrated experience in the use of technology and systems coupled with advanced administrative skills.
- Current driver’s licence.

Why You’ll Love Working with Anglicare:

- Make a Real Impact: Your work will directly contribute to the well-being of those who serve our community, offering them the spiritual and emotional support they need.
- Supportive Environment: Join a team that values collaboration, respect, and inclusion, where your contributions are recognized and celebrated.
- Growth Opportunities: Develop your skills and career in a role that offers both personal and professional fulfillment.
- Not-for-profit salary packaging benefits - reducing your taxable income
by $15,900 plus an additional $2,650 for salary packaging
accommodation, meals and entertainment
- Treehouse benefits and rewards, including discounts to 400 retail, accommodation and entertainment
- Employee referral reward $1200
- Regular individual and group supervision (reflective practice), ongoing 1:1 mentoring, strong team support and a comprehensive induction program
- Fitness Passport with discounts to over 800 gyms for you and your family

Anglicare - Jesus Christ honoured, lives enriched, and communities strengthened.

Anglicare is committed to ensuring the safety and wellbeing of children and
young people and has zero tolerance of child abuse.
- The Talent Acquisition team will be closed for Christmas from 24 December to 3 January. Your enquiry will be responded to upon our return._

Application Close Date: January 24, 2025