Patient Services Assistant

3 days ago

Melbourne, Australia Western Health Full time

Location: Melbourne | Western Metropolitan

Job type: Full time, Part time

Organisation: Western Health

**Salary**: Salary not specified

Occupation: Facilities Management, Health and Allied Health

Reference: 50261

**Patient Services Assistant - Custodial Health**

**Full Time/ Part Time Opportunity**

Western Health seeks the services of a suitably experienced and qualified PSA to join our team in Custodial Health.

This new role involves supporting the Clinical Teams in effective delivery of Cleaning and Patient Services Assistance within our Custodial Health environment.

**Essential Skills / Experience**
- HLT33115 - Certificate III in Health Services Assistance or equivalent
- Able to obtain required security clearance
- Knowledge and understanding of the delivery of PSA, cleaning services and Patient transport processes within the health care environment
- Good communication skills in a multicultural environment
- Customer focussed and able to develop effective relationships within Custodial Health environment
- Effective communication skills both verbal and written
- Demonstrated problem solving abilities
- A commitment to providing a safe work environment
- Ability to work in a multidisciplinary team as well as autonomously within established policies and procedures
- Demonstrated understanding and proven ability to actively contribute to the principles of best practise and continual improvement

**Desirable**
- Experience as a PSA in a Mental Health or Custodial setting
- Similar role in a health care environment
- Experience and knowledge of PSA, Cleaning, and patient transport processes in a healthcare environment
- Experience in Ultra Violet auditing processes

**About Us**

Our workforce of over 11,000 employees are driven by our values of ‘Compassion, Accountability, Respect, Excellence and Safety’ (CARES). We value our people and provide them the opportunity to grow and develop. Our teams are friendly and supportive, ensuring we deliver a safe, person-centred and connected patient experience.

Western Health is in a period of rapid growth. Our services comprise of four acute public hospitals: Footscray Hospital, Sunshine Hospital (including Joan Kirner Women's and Children's), Williamstown Hospital and Bacchus Marsh & Melton Hospital. We also operate Sunbury Day Hospital, Hazeldean, Grant Lodge Residential Aged Care, as well as community health centres in Melton, Caroline Springs and Bacchus Marsh and a range of community-based services. We care for a diverse community of more than 1 million people with complex care needs ranging from Neonates to Geriatrics.

Our employees enjoy a wide range of benefits such as:

- Professional development support
- Career advancement opportunities
- Salary packaging including novated vehicle leasing
- Work-life balance

Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe.

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