Delivered Meals Administration Officer

**Employment Status**: Permanent, part-time
**Days & Hours of Work**:Monday, Wednesday, Friday**totalling**22.8 hours per week
**Competitive Salary**:$72,796.59**pro rata + 11.5% superannuation
**Location**:Leila Road Carnegie

**About Us**:
We are a passionate organisation, connected in our shared goal to be ‘sector leading’ in all that we do for the community and each other. Home to over 100,000 residents, Bayside City Council's enduring purpose is building extraordinary places, thriving communities, and better futures.

Bayside Council is an equal-opportunity employer committed to providing an accessible and safe working environment that embraces and values child safety, diversity, and inclusion. Our organisational strategy is made up of three priorities and we consider these in everything we do**:Diversity, Equity & Inclusion**, **Customer Experience** and **Results Matter**.

We want everyone to be as proud of what we are achieving - and excited about our future - as we are, and we are committed to working together to achieve this.

**About the Role**:
The Delivered Meals Administration Officer reports to the Rostering, Home Maintenance and Meals Team Leader and is required to provide all administration tasks required to provided a seamless and customer focused response to clients and the Delivered Meals Contractor.

You will be responsible for:

- Providing effective and efficient administrative assistance to ensure the smooth functioning of the delivered meals service including requests being processed in a timely manner.
- Maintaining accurate information in the client management system to ensure accuracy of client invoices.
- Providing an initial point of contact for all meal delivery queries from the contractor and follow up of client queries.

**Key Selection Criteria**:
To be successful in this role, you will bring the following skills and competencies:

- Previous experience working in an administration role, in a similar or related field.
- Experience in using Carelink+ highly desirable.
- An understanding of the needs and issues affecting older people, people with disabilities and their carers.
- Thorough understanding of general office systems, tools and procedures.
- Demonstrated ability to be self-motivated.
- Excellent communication skills.
- Excellent organisational skills and attention to detail.

**Mandatory pre-employment requirements**:

- Be willing to undergo and complete a satisfactory criminal history check.
- Provide or obtain an employment-based Working with Children check.

**What we can offer you in return**:

- A work life/balance through flexible working arrangements.
- Generous leave provisions, including accrued time off, parental leave, wellbeing leave, cultural and ceremonial leave, gender affirmation leave, plus the ability to purchase up to four weeks additional leave per year.
- Dedicated Staff Wellbeing programs, events and gym membership discounts.
- Learning and development opportunities so our people can grow and thrive.
- A parkland surrounding the office.
- A Green Money program, that rewards our staff for taking simple everyday steps to a more substantiable and climate aware living.

If you are ready to be part of our incredible organisation, and you think this role is the right fit for you, then we look forward to finding out more about you and what you would bring to this role.

**How to apply**:

- To discover more about the role and responsibilities review the Position Description.
- If you require any access or reasonable adjustment at any point throughout the recruitment process, then please do let us know by contacting the listed Hiring Manager - your customer experience truly matters to us

**Applications close**: Thursday 5 June, 11:55pm
- Bayside City Council prides itself on its values of _**_Respect Each Other_**_, _**_Own It_**_, _**_Work Together_**_ and _**_Find Better Ways_**_._
- Bayside City Council proudly acknowledges the Bunurong People of the Kulin Nation as the Traditional Owners and Custodians of this land, and we pay our respects to their Elders, past, present and emerging as well as all Aboriginal or Torres Strait Islander community members with us today._