Training & Development Manager - Financial Advice

2 weeks ago

Melbourne, Australia Cbus Full time

Training & Development Manager - Financial Advice

**About Cbus**
Created by workers, for workers, Cbus Super is one of Australia's most successful Superannuation funds. For almost four decades we've proudly represented those who help shape Australia, hard-working individuals who deserve to make the most of their retirement, no matter the industry. As an award-winning fund we've been recognised for the benefits provided to our members and our innovative investment approach. All while staying committed to our member first ethos as a proud Industry Fund.

**About the Role**
As our Advice Training & Development Manager, you will have the potential to make a significant impact on the success of our Advice teams. Your role will be to ensure that our general and personal advice teams possess the expertise, skills, and resources necessary to provide exceptional service within a regulated environment. Collaborating closely with stakeholders across the advice team and Cbus, you will identify training needs and spearhead a dynamic program of continuous learning and development for our member-facing teams nationwide.

**About You**
- You bring a proven track record in Learning & Development, demonstrating substantial achievements in similar roles.
- You have knowledge of financial advice regulatory frameworks, and an excellent understanding of superannuation and call centre environments.
- You excel in identifying knowledge gaps and developing targeted training programs across diverse teams.
- Proficiency in e-learning authoring tools and Learning Management Systems (LMS) underscores your ability to implement effective training strategies.
- Experience in writing training and development material for contact centres will be highly valued.

**Belong at Cbus**
We value difference, and embrace people with diverse backgrounds, experiences, gender identities, abilities and thinking styles. We believe that, with diversity of perspectives and experiences, you get better teams and outcomes. We're looking for people of all genders, races, nationalities, orientations and of all abilities to join us.

**We're keen to hear from you**

Applications Close**:Friday, 2nd August 2024** interviews may commence earlier

This position is permanent full-time role based in Melbourne
All applicants must have working rights in Australia to be considered

Agencies, please note: All Cbus vacancies are managed by our internal Talent Acquisition Team. Should external assistance be required we will reach out to our preferred agency partners, Thank you.

Job ID 4259457

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