Resident Services Officer

6 days ago


Camberwell, Australia Baptcare Full time

Retirement Living, Hedley Sutton - Camberwell
Casual
Start mid-January 2022
Join a friendly, helpful, kind, collaborative, and supportive environment
Flexible working arrangements
Not for profit salary packaging options
About the organisation
Baptcare is a purpose driven and faith-based organisation working across Victoria, Tasmania and South Australia, providing residential and community care for older people and support to children, families, and people with disability, financially disadvantaged people and people seeking asylum.
About the role
We currently have a vacancy in our Retirement Village at our Camberwell site, for an outgoing, enthusiastic, competent responsible person to be a part of the Resident Services team, providing services to support the residents in the Independent Living Units at Hedley Sutton. Duties include administrative tasks, support to a resident in case of a medical emergency, attending to minor medical issues, and keeping the mansion, reception and communal areas clean and tidy. In addition, we require an outgoing and friendly host for internal café style residents’ dinners including assisting with seating and serving of meals by kitchen staff. This position is Casual with a view to becoming Permanent Part Time upon completion of probation period.
Duties
Hosting of twice weekly dinner service
Facilitate communication between the resident, health personnel, site management, family and other Emergency Response team members.
Administrative tasks.
Maintain a safe environment for residents, visitors and staff through the implementation of OHS policies and procedures.
Maintain the Mansion and all common areas in a clean, tidy and attractive state.
Respond to medical issues.
Foster a sense of security and respond to security matters.
Skills & Experience
Hospitality (Highly desirable)
Level 2 First Aid Certificate (Essential)
Proficient with Microsoft Office Suite including Outlook (Essential)
Experience in Aged Care/Nursing/Health (Desirable)
Must be available for the following shifts
Tuesday & Thursday 17.00-09.00 (Overnight sleepover shift = 6 hours on duty with remainder being “On-call”)
Weekends - One weekend day shift 09.00-15.00 (either Saturday or Sunday)
Relief/Additional Shifts as required
**How to apply**:
**Please forward queries to**:
Mary Goldstein
Applications close on Friday 27th December at 5.00pm
Baptcare is committed to building a respectful and inclusive workplace, appointment the best person for the role and supporting diversity. We welcome applicants who may require adjustments.
At Baptcare, we value diversity in all forms and aim to co-create inclusive experiences and communities with our employees, volunteers, the people we work alongside and our partners. We are committed to diversity and inclusion across all we do and to building communities and workplaces where everyone belongs.
Baptcare is dedicated to the safety, empowerment, and participation of all children. We have zero tolerance of child abuse and are committed to a thoughtful, protective environment that supports infants, children, and young people to feel safe and respected.



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