Customer Service Officer

2 weeks ago

Gungahlin, Australia Belgravia Health & Leisure Group Pty Ltd Full time

**ACT, Gungahlin Leisure Centre - Gungahlin 2912**

- Enjoy a great work / life balance with mornings, evenings and weekend shifts
- Full time position with free facility access
- Future growth opportunities within Belgravia Leisure

This is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and leave lasting positive impressions

**The Role**

Our **Customer Service Officers** are the heart of our business providing important services such as Reception, Merchandising and sales to our members, casual users and potential new members in accordance with our established operational routines and procedures. The primary responsibility of our Customer Service Officers is to deliver first class services to our customers.

Key areas of responsibility include:

- Provide excellent customer service to all customers, both in person and over the telephone
- Provide customers inquiring about memberships with information and have the knowledge to sell memberships when a person joins or renews
- Promote the centres services and programs to customers and accept customer bookings and enrolments
- Develop and maintain good working relations with customers
- Promote and exercise good public relations at all times
- Opening/closing of the centre in accordance with security and safety procedures

Skills & Attributes

- Positive, friendly, helpful and energetic work style
- Computer literacy, familiarity with software packages and point of sale systems
- Experience in the leisure industry is desirable.
- Current First Aid Certificate (Workplace Level 2).
- Current CPR Certificate.
- Police Check
- Working with Vulnerable People

**The Company**

**Belgravia Leisure** is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand.

We are in an exciting period of growth and look to continue to diversify and deliver results while being a strong community citizen. With an annual turnover in excess of $180m, the group are looking for the best and brightest to assist with taking the organisation into the future.

**If you are a person who is passionate about leisure and wants to utilise your skills and experience in the leisure industry, we want to hear from you**

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.

  • Customer Service Officer

    2 weeks ago

    Gungahlin ACT, Australia Belgravia Health & Leisure Group Pty Ltd Full time $40,000 - $60,000 per year

    ACT, Gungahlin Leisure Centre - Gungahlin 2912Enjoy a great work / life balance with mornings, evenings and weekend shiftsFull time position with free facility accessFuture growth opportunities within Belgravia LeisureThis is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and leave lasting positive...

  • Customer Service Team Member

    4 days ago

    Gungahlin, Australia Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...

  • Guest Experience Officer

    4 days ago

    Gungahlin, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    **ACT, Gungahlin Leisure Centre - Gungahlin 2912** - Enjoy a great work / life balance with mornings, evenings and weekend shifts - Full time position with free facility access - Future growth opportunities within Belgravia Leisure This is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and leave lasting...

  • Service Desk Analyst

    2 weeks ago

    Gungahlin, Australia Exclaim IT Pty Ltd Full time

    **Competitive hourly market rates**: - Initial contract for 12 months, with possible extensions - Large federal government agency - Must have Baseline clearance **Location**:Gungahlin, Australian Capital Territory 2912 - Australia **Work type**:Contract **Date Posted**:2 December, 2021 **Reference**:#13837 **About the role**: **Key...

  • Workshop Service Advisor

    2 days ago

    Gungahlin, Australian Capital Territory, Australia Goodyear Autocare Full time $60,000 - $80,000 per year

    Do you have a passion for cars?Are you looking for the next challenge in your career?Goodyear Autocare Gungahlin are looking for a motivated individual to join our team as our new Workshop Service Advisor.You will be supporting owner to oversee the service team, ensure the quality of workshop jobs and provide great customer service.Benefits:Full time...

  • Aquatic Services Coordinator

    4 days ago

    Gungahlin, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    **ACT, Gungahlin Leisure Centre - Gungahlin 2912** - Lead a team & make a real difference to the community - Exciting career pathways with an entrepreneurial organisation - Lead a great team in a supportive culture This is a great opportunity for swim school leaders who enjoy swimming, love working with children, who want to lead a team teach the skills of...

  • Recruitment Partner

    4 days ago

    Gungahlin, Australia BUSY Ability Full time

    Posted: 16/10/2024 Closing Date: 15/11/2024 Job Type: Permanent - Full Time Location: Gungahlin Job Category: Employment Services **Our purpose is to make skills, education and employment accessible to every person, so they can create their own world of unbounded possibilities.** **About BUSY Ability...** BUSY Ability is part of The BUSY Group, a...

  • Full Time Assistant Manager at Zambrero

    6 days ago

    Gungahlin, Australia Zambrero Full time

    **Fun, friendly culture**: - **Roll with us and make a difference**: - **Development opportunities - become the next leader in our team** We are on the hunt for great people like you to join our Zam fam at our Gungahlin restaurant! **About Us** We are Zambrero. Australia's largest Mexican franchise offering healthy, fresh food while fighting world...

  • Medical Receptionist

    1 week ago

    Gungahlin, Australia Marketplace Medical Centre Gungahlin Full time

    **Marketplace Medical Centre Gungahlin - Shop 53/33 Hibberson Street Gungahlin ACT 2912** **Position**:Medical Receptionist, Multiple roles available Key Responsibilities: - Greet patients warmly and ensuring a friendly and welcoming atmosphere at the reception desk. - Using Best Practice, scheduling appointments efficiently and managing the appointments...

  • Shift Coordinator

    2 weeks ago

    Gungahlin, Australia Just Better Care Full time

    Are you passionate about making a positive difference in your local community? - Salary: $55,000 to $75,000 (commensurate with experience) - Assist customers to live independently in their home, keeping them safe and connected to their community. We are looking for a permanent full-time Coordinator to join our caring and dynamic office team in Canberra....