Administration Support Officer

1 week ago

Sydney, Australia NSW Education Standards Authority Full time

**Join us to make a difference for all students in NSW**

**Position details**
- Clerk Grade 3/4
- Ongoing, Full-time role
- **Close to Wynyard station & hybrid work arrangements available**

**About the role**

This is your opportunity to join a collaborative and high-performing team within the Teaching Standards and Accreditation Directorate at NESA. You’ll play a key role in ensuring teachers and stakeholders have the information, support, and data they need to engage with teacher accreditation confidently and efficiently.

On a day-to-day basis you will be responsible for:

- Providing high-quality administrative support, including managing correspondence, coordinating events and maintaining records.
- Processing bookings, purchases and other routine financial tasks for directorate meetings and presentations.
- Updating and maintaining accurate records in internal systems, including NESA’s CRM.
- Supporting multiple administrative activities simultaneously while maintaining attention to detail.
- Demonstrated experience using the Microsoft Office Suite and records management systems.
- A proactive and detail-oriented approach to administration, with excellent organisational skills.
- Strong written and verbal communication skills and a customer-first mindset.
- The ability to manage competing priorities in a fast-paced environment.
- A collaborative approach and willingness to support colleagues across the directorate.
- Flexibility to work a hybrid pattern, with a minimum of two days in the office per week.

For more information we invite you to download the role description.

**About us**

At the NSW Education Standards Authority (NESA) we work with the NSW community to drive improvements in student achievement.

We achieve this by supporting all school sectors with high-quality syllabuses, assessment (including managing the HSC and NAPLAN), teaching standards (e.g., accrediting teachers) and school environments (including setting and monitoring school standards).

To find out more about the important work we do for NSW visit our website.

**Ready to join us?**
- This role requires high level organisational skills. How do you monitor and manage several projects at the same time? What strategies and tools do you use to ensure that every aspect of each project remains on track?
- How would you describe your skills in providing customer service to internal and external stakeholders? Provide an example of how and when you have applied these skills recently at work to meet the needs of both internal and external stakeholders.

If you need reasonable adjustments for the recruitment process and workplace, please reach out to the contact person above.

**Close date: Sunday, 18 May, 2025 at 11.59pm AEST**

**Important information**

**Visa sponsorship is not available for this position.** For ongoing roles, you must be an Australian or New Zealand citizen or an Australian Permanent Resident. Australian Temporary Residents may be considered for a fixed term contract for the length of their visa, depending on the requirements of the hiring area and the position.
- A Talent Pool (valid for 18 months) may be created for future ongoing and temporary roles._

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