State Quality and Excellence Specialist

**State Quality & Excellence Specialist - VIC/SA - 6 Month Secondment
- An opportunity for a passionate & highly organised Quality Assurance professional to be a part of customer-first, team-first culture
- Play an integral part in our Primary Connect purpose of “ We connect communities with the products they need and love” Melbourne based role to work across our ambient DC property portfolio; standard business hours

**Welcome to Primary Connect
Primary Connect is the most extensive food and retail supply chain network in Australia and New Zealand. Our 10,000-strong team are an essential part of the expansive Woolworths Group, which encompasses Woolworths Supermarkets and Metro stores, BIG W, Countdown NZ, Quantium, and more. With us, your possibilities are not limited to a single opportunity.

We’re delivering to more than 3,000 retail stores every day (stores like Woolworths, BIG W, Dan Murphy’s, and BWS), but at Primary Connect, we’re more than just a supply chain business. We’re a big team, but every individual plays a pivotal role and leaves a distinctive impact.

Our extensive reach opens up boundless opportunities for learning, growth, and professional development. By raising your hand, fostering relationships, and seizing the moment, you can take control of your own unique path.

**What you’ll experience
Everything we do is driven by a culture of care for our team, customers, and community.
- We create a thriving team experience through a culture of belonging that champions safety and wellbeing for our people and partners.
- We’re a team-first organisation. We’ll equip you with the necessary training for success in your role, and provide continuous career development and learning opportunities.
- We offer competitive remuneration and access to a number of employee benefits.
- We prioritise sustainability, striving to contribute to a greener, better future. Check out our most recent Sustainability Report to find out how we do it. A range of programs to help you prioritise and manage your wellbeing, including a competitive leave policy and 24/7 access to the Sonder app.

**What you’ll do
Your role as the State Quality and Excellence Specialist (Q&ES) is to ensure our products at Woolworths Supermarkets are of high quality standards for our customers & communities. In this role, you will provide Q&ES support to the ambient DCs within the region/portfolio in line with Woolworths Group and Primary Connect policies, procedures, and processes.

This role requires travel between Mulgrave, Dandenong South, Hoppers Crossing and Laverton North (VIC).

Working in a passionate and supportive team, time will be spent implementing and maintaining critical controls from the Quality and Excellence Program as well as;
- Assembling a HACCP team responsible for implementing and maintaining the HACCP system methodology within the scope of the Quality and Excellence Program
- Identifying and investigating any non-conformances, determines and implements the appropriate corrective actions
- Performing the periodic verification of support programs via observations taken during a site inspection / walkthrough
- Performing the internal audit of the food safety controls and processes in the DC.
- Maintaining the calibration and scheduling of all testing, measuring and inspection equipment, including record keeping and service reports.
- Working closely with different key functions / teams in the DC, key stakeholder and the Risk and Compliance team on food safety Liaising with onsite operational teams in regards to F&M operational issues, striving for satisfaction of service delivery with an emphasis on achieving DC KPIs

**What you’ll bring
- HACCP accreditation preferred but not essential
- Qualifications equivalent to a Diploma and/or Degree
- Proven experience in FMCG distribution centre or warehousing environment
- Demonstrated skills in administration, the use of technology and time management
- Strong attention to detail and presentation skills
- Demonstrates logical thinking and effective problem-solving approaches
- Pro-actively seeks continuous improvement methods
- Motivated, confident and enthusiastic Ability to effectively build collaborative relationships with internal and external stakeholder

**Endless possibilities with Woolworths Group
We’re a proud part of the Woolworths Group - 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose - ‘to create better experiences together for a better tomorrow.’

Here you’ll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

**Everyone belongs at Woolworths Group
Diversi