Medical Receptionist
2 weeks ago
We're thrilled to offer you the chance to make a difference in healthcare. As a Medical Receptionist, you'll be at the heart of our patient experience, creating a warm and welcoming environment.
We are seeking a customer focused and dedicated Medical Receptionist to work across our Dandenong, Mulgrave, Cranbourne, Berwick, Pakenham and Casey clinics. This role is a full time, permanent position working rotating shifts, Monday to Friday, between 6.30am and 9:30pm
About us
I-MED Radiology Network's team of over 4,000 people are all connected by the vision -to help save lives and reduce uncertainty. These are the values that set us apart, along with our people, our state-of-the-art technology, our innovative systems, and our imaging and diagnosis.
What will you be doing?
**Medical Receptionist Duties**:
- Greet patients warmly and create a welcoming atmosphere.
- Efficiently manage appointment bookings, cancellations, and rescheduling.
- Handle patient inquiries, ensuring accurate information is provided.
- Maintain organized patient records and assist with administrative tasks.
- Collaborate with our clinical team to ensure smooth clinic operations.
**Qualifications and Skills**:
- Excellent communication skills (both verbal and written).
- Ability to multitask effectively in a fast-paced environment.
- Prior experience in medical reception or call centre roles is advantageous.
- Empathy and patience when dealing with patients over the phone.
- Strong organizational skills to manage both reception and call centre responsibilities.
- Flexibility to adapt to changing priorities.
Life at I-MED Radiology
Competitive remuneration corresponding with experience
欄 Comprehensive induction training and ongoing development
Opportunity for career growth and professional progression
To be part of a fun & dedicated team that celebrates wins and successes
喙 Commitment to your health and well-being, including access to employee assistance program
Diversity and Inclusion
Here at I-MED, we support diversity and welcome all people regardless of lifestyle, ethnicity, faith, sexual orientation and gender identity.
Next Steps...
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