Medical Receptionist

2 weeks ago

Dandenong, Australia Capital Radiology Full time

**About Us**

We are united by a shared vision: to be the diagnostic imaging specialists of choice, serving our communities with compassion, integrity, and precision. Our commitment to this vision means we are the first-choice provider for community-based diagnostic imaging.

We are a part of the Integral Diagnostics (IDX) community, which is a network of community-based medical imaging clinics across Australia and New Zealand including the brands: Capital Radiology, Future Medical Imaging Group, Lake Imaging, Fowler Simmons Radiology, Imaging Olympic Park, Radiology Tasmania, Direct Radiology, APEX Radiology and more. We're a team of over 3000 employees across 150 clinics, filled with experienced staff who put people first.

Our focus is to provide affordable and accessible imaging services, supported by the latest technology, delivered by skilled and compassionate staff.

**About The Role**

Excellent opportunity for a customer service superstar to join our small supportive team as a Medical Receptionist in our fast-paced clinic located at **Dandenong** on a **full-time basis**, **covering hours between 7am-9pm**. There may be need to rotate across our South-East clinics.

As a medical receptionist you will be responsible for
- Managing all phone enquiries in a timely, professional and confidential manner
- Front of house reception / greeting patients upon arrival
- Schedule appointments for patients and referrers
- Issue patient invoices/receipts and process Medicare rebates as required
- Enter and update patient registration details
- Ensure the reception and waiting area is clean and presentable at all times

This is an outstanding opportunity for those who are eager to learn, driven, resilient and empathetic, whilst also possessing a strong customer service background.

**You Will Have**
- Strong customer service and patient focus skills
- Eagerness to learn
- Excellent time management and organisational skills
- High level of attention to detail and confidentiality
- Ability to work autonomously, as well as part of a team
- Experience in a Radiology background, as well as exposure to Medicare services will be highly regarded

**We Offer**
- A dynamic team environment
- Attractive remuneration and benefits
- Paid Parental Leave
- Potential for growth
- Commitment to professional development and education
- Flexible and supportive working arrangements

**Applying

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