Student Enrolments Assistant

Westminster is a leading coeducational, Early Learning to Year 12, day and boarding Uniting Church school. We aspire to
be the best school for an exceptional education, developing individuals of great character to achieve more than they
thought possible. We want Westminster to have a world class reputation, renowned for a genuine focus on wellbeing,
inspired by our values of kindness, resilience, mindfulness, curiosity, courageousness and inclusivity.

**Position name Student Enrolments Assistant**

**Area of School **Development Office

**Employment Status **Full time permanent

**Conditions of Employment**
Westminster School Inc. Teaching Staff and School Assistants Enterprise
Agreement 2021.

**Key Relationships**

The Student Enrolments Assistant role reports to the Head of Student
Enrolments and works closely with the Student Enrolments team, the
Preparatory School and Senior School Office teams along with other
stakeholders. All general staff are ultimately responsible to the Principal via the
Director of Business Operations._**_Position Objective: _**

The Student Enrolments Assistant plays a pivotal role in welcoming prospective and future students, along with their
families, to the Westminster School community. This role provides personalised support to families during different
stages of their journey from enquiry to enrolment as well as commencement. Specific to student onboarding, this role
also facilitates connections for all new students with staff to ensure a seamless transition into the School.

**_Key Responsibilities_**_:
**1. Exceptional Customer Service**:

- manner.- Coordinate bookings for personalised and group tours, as well as undertake post tour follow-ups.
- Coordinate the prospective student interview schedule with the Heads of School.

2. **General Administration**:

- Provide secretarial and administrative support to the Head of Student Enrolments and Student Enrolments team

including assistance in managing written communication flow.***
- Review and maintain procedures used for reporting and administering the recruitment of new and enrolled

students.***

Synergetic, including**:

- Digistorm updates, reports, automations and workflows.
- Synergetic database management and cleansing.
- Assist with waitlist management and the flow of enrolments through the pipeline.
- Assist with the administration of an annual scholarship process including helping to schedule interviews and

auditions.
- Provide administrative support to the Head of Student Enrolments to prepare Government compliance data and

reports.

**3. Future Student Onboarding**:

- In collaboration with the Senior School and Preparatory School Office, have oversight for the annual student
- onboarding calendar and facilitate communications accordingly.- Field enquiries and facilitate support for future enrolled students and their families in a timely and efficient

manner, including**:

- Invitations to community events, staff and student meet and greets as well as induction/transition days.****:
allocation, uniform fitting, School-approved laptop.
- Introductions to platforms such as SEQTA, Consent2Go and Bus Minder.****:

- Community Group background and key contacts.***
- Monitor and maintain data integrity relating to records of the onboarding status for all new students, taking

action as required.
- Undertake post-commencement follow-up actions.
- Organise participation in Field days and Events as directed by the Head of Student Enrolments.
- Liaise with Event Organisers to book a Westminster School site at Field Days and Events.
- Coordinate accommodation and transport for participating Westminster School staff.
- Liaise with the Marketing team to coordinate regional event promotion.
- Organise promotional materials and information packs for distribution.

**_Key Selection Criteria: Qualifications, Skills and Experience_**_: _
- Demonstrated experience in the provision of a customer service function.
- Excellent administrative, organisational, and time management skills to efficiently prioritise workload and meet
- deadlines.
- Efficient and accurate data entry skills.- Excellent communication skills, both written and verbal with a high attention to detail.***
- Demonstrated ability to handle sensitive information in a confidential manner.- Advanced skills in using technology, including managing information in a database, and the use of MS Office- Experience in the use of Digistorm and/or Synergetic would be an advantage along with formal business or

administration qualifications.

**_Key Selection Criteria: Personal Qualities: _**
- Well
- developed interpersonal skills which enable positive relationships to be built with a diverse range of people

of all ages, communicating professionally with tact and diplomacy.
- Ability to demonstrate active listening and provide support as necessary.
- Exceptional phone manner and personal presentation.
- Demonstrated initiative with the capacity for self-direction, whil