Outpatients & Day Medical Centre Administration Team Leader

1 week ago

Sydney, Australia Northern Beaches Hospital Full time

Are you a motivated and passionate Team Leader or Administrator looking to step up into a rewarding career opportunity?

Our **Outpatients Department** **& Day Medical** **Centre** at Northern Beaches Hospital is looking for a friendly experienced **Administration Team Leader** member for a **full-time role** **Monday
- Friday**.

As a Team Leader your responsibilities will include:

- Lead, organise and support ward clerks in Outpatients and Day Medical Centre
- Manage and oversee administrative functions, efficiency and team success
- Rostering
- including covering sick, holiday leave & recruitment
- Evaluate team performance
- conduct performance reviews
- Conflict resolution - guide your team and handle challenging enquires with patients and stakeholders in a friendly and professional manner
- Ensure bookings, referrals and waitlists are efficiently managed, while being responded to in a timely manner
- Maintain a high standard of patient information data collection and processing of medical records
- Liase with clinical staff for management of clinics
- Liaison with other areas of the hospital for correct patient admissions and appointments
- Ensure management of patient electronic records for the privacy and confidentiality of patient information
- Develop and implement administrative policies and procedures
- Plan & coordinate team meetings & sharing of information
- Undertaking general administration duties

Essential Criteria:

- Strong team management and conflict management skills
- Experience in an administration of acute patient focused healthcare facility/hospital,
- Highly developed interpersonal and time management skills with the ability to work in multidisciplinary work environments,
- Good computer literacy & sound knowledge of Microsoft Office (Outlook, Word, and Excel)
- A track record of providing great service and customer experience
- Strong attention to detail
- Strong interpersonal communication and report writing skills
- Ability to work independently and within a team environment
- WebPas Hospital system experience (Desired)

Benefits on offer:

- Discounted onsite parking
- Discounted gym memberships including Fitness Passport
- Employee Assistance Programs
- Salary Packaging via novated lease

**About Northern Beaches Hospital**

Operated by Healthscope, Northern Beaches Hospital (NBH) is located in Frenchs Forest, only 13kms north of Sydney CBD. The hospital is a contemporary 488 bed facility comprising of 60% public and 40% private beds. Providing a wide range of health services to the local community, including Surgery, a 50 bed Emergency Department, Intensive Care, Birthing, Paediatrics, Cardiac, Mental Health, Dialysis, Cancer Centre and Outpatients.
NBH has 14 operating theatres, one hybrid/cardiac catheter theatre, two Catheter Laboratories and four endoscopy procedure rooms, all supported by a critical care unit which includes two intensive care wards.
Northern Beaches Hospital is a dedicated facility for all patients in the local area. It was thoughtfully designed to optimise patient safety and overall experience, and to provide meaningful management and operational efficiencies that benefit everyone.
Key to the hospital’s success is a highly skilled and expert team of staff who are supported by a comprehensive range of professional development opportunities.

  • Head Of 1st Line Risk- Amp Bank

    3 weeks ago

    Sydney, New South Wales, Australia AMP Full time

    Join to apply for the Head of 1st Line Risk- AMP Bank role at AMP Join to apply for the Head of 1st Line Risk- AMP Bank role at AMP Get AI-powered advice on this job and more exclusive features.Help people create their tomorrow, while you create yoursWe help people with their banking, super, retirement and finances.Through upturns, downturns, recessions,...

  • Amp Bank Customer Service Consultant Expression of

    2 weeks ago

    Sydney, Australia AMP Limited Full time

    **The opportunity** AMP Bank is a leading branchless digital bank which offers home lending and a full suite of everyday banking products to Australians. Our Customer Service Consultants are an integral part of the AMP Bank team and we are looking for individuals who are passionate about delivering on the AMP purpose of “helping people own...

  • Amp Foundation Engagement Manager

    1 week ago

    Sydney, Australia AMP Limited Full time

    **AMP Foundation Engagement Manager AMP Foundation (AMPF) is the philanthropic arm of AMP and was established in 1992. We are one of Australia’s largest, independently funded corporate foundations and since inception, we have donated more than $105 million to the community. Although a self-funding, separate legal entity from AMP we have the same origin...

  • Head of Business Partnering, Amp Bank

    2 weeks ago

    Sydney, Australia AMP Limited Full time

    **The opportunity** The Head of Business Partnering, Bank role is to lead the Bank Finance team (direct and virtual) to manage the P&L and Balance sheet, provide analysis and insights on key financial KPIs, help drive performance of AMP Bank and oversee financial control, statutory and regulatory reporting for the Bank. The role engages closely with the...

  • Contact Centre Consultant

    2 weeks ago

    Sydney, Australia AMP Limited Full time

    Be part of a high performing team - Location: Sydney and Melbourne - Initial 6 Month contract **The opportunity** The North Service Centre is responsible for servicing advisers and clients on the North Platform. The North Consultant role encompasses call centre responsibilities to deliver a superior level of service that consistently meets and often exceeds...

  • Technology Team Assistant

    3 days ago

    Sydney, Australia AMP Limited Full time

    If you live in Australia or New Zealand, you’ve likely heard of AMP. But at a time when society is changing, we are too. We’re now a nimbler business with new leadership and thinking. For us, these are exciting times. There’s a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even...

  • Team Manager Retention

    2 days ago

    Sydney, Australia AMP Full time

    Team Manager Retention If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy...

  • Team Assistant

    2 days ago

    Sydney, Australia AMP Limited Full time

    Our Enterprise Risk Management team is accountable for AMP’s ERM Framework, risk management capability and the provision of high‐quality advice, insight and support to our business partners. In this exciting, permanent full-time opportunity, you will provide effective and efficient administration support to four different leaders, as well as the...

  • Onboarding/ Lending Team Leader

    5 days ago

    Sydney, Australia AMP Limited Full time

    You know what’s not OK? Feeling stuck in old, corporate ways. Outdated banking ways. And knotty processes that stop you from serving customers. You know there has to be a better way. You want to lead that better way. AMP Bank is that way If you could create the best digital bank in Australia, what would it look like? How would it make life easier? And...

  • Team Manager

    1 week ago

    Sydney, Australia AMP Limited Full time

    **The opportunity** The primary purpose of the Team Manager is to manage and lead a team of phone-based consultants in the implementation, delivery and support of the growth and retention strategy. You will also be responsible for coordinating customer and consultant feedback/insights to improve customer offers and outcomes. **How you will make an...