Service Technician

**About Us**

Alliance SI is a **fast-growing company** with big goals. What started as a bunch of people passionate about electrical cabling has grown to become one of Australia's **leading electrical and telecommunications infrastructure** providers - and that passion has grown with us. Our purpose is to build the most dependable networks so that people can connect and thrive in the digital age.

**Why join our team?**

Learn Empower Grow:
Our people are by far our greatest asset. We **mentor and grow** our team to be leaders in their trade. You will receive **ongoing professional and personal development** through our **Learn, Empower Grow program**. We love watching people progress their careers from Apprentice to Project Manager

Team Players:
We pride ourselves on creating **an open, trusting, safe environment** and built on our values of passion, service, excellence, and integrity. Ongoing **social activities**, including **quarterly catch-ups** and **social get-togethers**.

Stay Balanced:
We believe in **real work-life balance** for personal wellbeing and professional focus. You will have the ability to accrue up to **2 RDOs per month** to help you make the most of your time away from work.

Be Recognised:
We hold a **strong values based** culture and have a range of **award programs** to recognise those who go above and beyond. You will also work for a range of **internationally recongised Company’s**.

Wellbeing:
With wellbeing at the heart of our culture, you will have access to **2 pay increases per year **under our EA. Access to **discounted health insurance** and **gym membership.**

**About our opportunity**:
We are seeking **Service Technicians **for our Sydney team.

The duties include, but are not limited to:

- **Installation **and commissioning of commercial **communications systems**:

- **“Rack and stack”** of enterprise IT and computer equipment, including servers, networking equipment, routers, switches, cooling units, cables, cable management trays
- Mentoring and coaching apprentices to progress into an experienced technician.
- Supervise site activities
- Ensure the team members complete allocated works in accordance
- Plan site activities, including the setting of priorities and allocation of available resources
- Ensure compliance with WHS requirements
- Quantify, control, receipt and issue materials required for the timely completion of projects.
- Manage the client's expectations and build relationships
- Liaising with Company clients
- Contributing to the maintenance of a safe working environment

**What you will need to have as a minimum**
- A strong background in **managing and scheduling small to medium size electrical and communication cabling projects** **and services.**:

- Hold your **A Grade Electrical Licence and have your ACMA Licence **with endorsements of **Structured and Fibre Optics **with a number of years industry experience;
- WHS White Card;
- Strong leadership skills, proven ability to lead teams of technicians and apprentices to consistently deliver high quality projects and service works;
- Proven leadership experience and previous experience at a Supervisory level;
- Great customer service and exceptional attention to detail;
- A high level of computer skills with proficiency in Word and Excel;
- Minimum 5 years of industry experience, specifically in the data centre environment, using Power, Fibre and Copper;
**The Benefits**:

- Mentoring
- Quarterly team building sessions
- Novated lease
- Private health care - discounted
- Service awards
- RDO accrual of on average 2 RDO's a month

**Only those applicants who hold both their electrical and cabling licence will be considered.**

**Due to the nature of the work you must be eligible to obtain baseline/NV1 clearance.**

**Job Types**: Full-time, Permanent

**Salary**: $45.00 - $55.00 per hour

**Benefits**:

- Employee mentoring program
- Professional development assistance
- Referral program

Schedule:

- Monday to Friday

Supplemental pay types:

- Overtime pay

Licence/Certification:

- ACMA Licence (required)
- Electrical Licence (A Grade) (required)

Work Authorisation:

- Australia (preferred)

Work Location: One location