Service Technician

3 weeks ago


Sydney, New South Wales, Australia Novis Healthcare Full time

Join to apply for the Service Technician role at Novis Healthcare

2 weeks ago Be among the first 25 applicants

Join to apply for the Service Technician role at Novis Healthcare

This range is provided by Novis Healthcare. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

A$70,000.00/yr - A$75,000.00/yr

About Novis

Novis Healthcare is a leading Australian manufacturer and distributor of high-quality healthcare products for hospitals, aged care, home care, and disability markets. With over 20 years of industry experience, Novis partners with trusted international brands to deliver world-class solutions across Australia.

About The Role

We are looking for a hands-on, customer-focused Field Service Technician to join our growing Service and Rental team. This role is perfect for someone with a mechanical or technical background who enjoys working in the field, solving problems, and delivering outstanding service in healthcare environments.

As a Field Service Technician, you will be responsible for the maintenance, repair, and assessment of equipment across a range of settings, including hospitals, aged care facilities, and private residences.

What You'll Do

  • Perform repairs, servicing, and diagnostics on healthcare equipment on-site and in the workshop
  • Carry out scheduled service visits and assess equipment within 48 hours of arrival
  • Complete pre-installation assessments and assemble equipment as required
  • Conduct off-hire rental checks and prepare assessment reports
  • Provide phone-based troubleshooting support for customers and internal teams
  • Deliver basic operational training to caregivers and staff
  • Maintain van stock and spare parts to ensure efficient service delivery
  • Address customer enquiries, complaints, or technical issues with professionalism and care
  • Ensure all work is completed in line with WHS standards and company procedures

Duties

Administrative & Reporting Duties:
  • Prepare and issue accurate and detailed service quotations for customers.
  • Complete service notes and records after each job, ensuring all work completed is clearly documented in SAP or relevant systems.
  • Write professional, comprehensive service reports that outline the fault, repair work conducted, parts used, and any further recommendations.
  • Maintain accurate records of service history, part usage, and customer interactions to ensure full traceability.

What You'll Bring
  • Previous Service Technician experience (desired but not necessary)
  • Excellent troubleshooting and problem-solving skill
  • A high level of empathy and communication, particularly when working in health and care settings
  • Ability to work independently and as part of a team
  • Strong written and verbal communication skills
  • Good working knowledge of Microsoft Office; experience with SAP B1 and Odoo is a plus
  • Previous experience in healthcare or disability-related environments (highly regarded)

Requirements
  • Full, valid Australian Drivers Licence with a clean record
  • Fully vaccinated against (proof required)
  • Willingness to obtain (or already hold):
  • National Police Check
  • Working With Children Check
  • NDIS Worker Screening Check

Why Join Novis?
  • Be part of a team that makes a real difference in people's lives
  • Work with industry-leading products and technologies
  • Company vehicle and tools provided
  • Supportive team environment with ongoing training and development opportunities

Please note: Only candidates who have working rights to work in Australia will be considered.Seniority level
  • Seniority levelAssociate
Employment type
  • Employment typeFull-time
Job function
  • Job functionOther
  • IndustriesHospitals and Health Care

Referrals increase your chances of interviewing at Novis Healthcare by 2x

Sign in to set job alerts for "Service Technician" roles.

Eveleigh, New South Wales, Australia 4 weeks ago

Rydalmere, New South Wales, Australia 2 weeks ago

Sydney, New South Wales, Australia $85,000.00-$90,000.00 2 weeks ago

Sydney, New South Wales, Australia 6 days ago

Blacktown, New South Wales, Australia 2 weeks ago

Fairfield, New South Wales, Australia 6 days ago

Sydney, New South Wales, Australia 5 days ago

Sydney, New South Wales, Australia 4 months ago

Field Service Technician, Central Coast NSWVehicle Service Technician, Parramatta - $5,000 Sign On Bonus

Parramatta, New South Wales, Australia 3 weeks ago

Vehicle Service Technician, Alexandria - $5,000 Sign On Bonus

Wetherill Park, New South Wales, Australia 2 days ago

Sydney, New South Wales, Australia 2 weeks ago

Vehicle Service Technician, Chatswood - $5,000 Sign On Bonus

Chatswood, New South Wales, Australia 3 weeks ago

Vehicle Service Technician, Chatswood $5,000 Sign On Bonus, Visa Sponsorship Available

Chatswood, New South Wales, Australia 1 month ago

Sydney, New South Wales, Australia 2 weeks ago

Sydney, New South Wales, Australia 2 weeks ago

Appliance Service Technicians - Any location

Sydney, New South Wales, Australia 2 weeks ago

St Leonards, New South Wales, Australia 1 week ago

Sydney, New South Wales, Australia 2 weeks ago

Entry level Field Service Technician - Sydney

Frenchs Forest, New South Wales, Australia 4 months ago

Huntingwood, New South Wales, Australia 4 days ago

Rydalmere, New South Wales, Australia 5 days ago

Huntingwood, New South Wales, Australia 4 days ago

Huntingwood, New South Wales, Australia 6 days ago

Rydalmere, New South Wales, Australia 2 weeks ago

Miranda, New South Wales, Australia 3 weeks ago

Seven Hills, New South Wales, Australia 2 weeks ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr
  • Service Technician

    1 week ago


    Sydney, New South Wales, Australia Universal Air Compressors Pty Ltd Full time

    Direct message the job poster from Universal Air Compressors Pty LtdAbout the business:Universal Air Compressors Pty Ltd is a fast-growing company located in Western Sydney, specialising in service, maintenance, and installation of Industrial Air Compressors and Associated Equipment.We are seeking a suitable candidate to join our Services team in NSW as a...

  • Service Technician

    2 weeks ago


    Sydney, New South Wales, Australia beBeeAutomotive Full time $74,000 - $93,000

    Service Technician - ReconditioningWe are seeking a skilled and motivated Service Technician to join our team at SD Motors in Rydalmere. As part of our high-performing service team, you will be responsible for taking on the challenges of service, reconditioning, and diagnostics for high-quality brands."],


  • Sydney, New South Wales, Australia Service Stream Full time

    SummaryJoin ConnectSydney as an Electrical Technician in the Fast Lane of Road Assets ExcellenceAbout the RoleConnectSydney, a joint venture of ServiceStream, Boral, and Johnson Controls, in partnership with Transport for NSW, is entrusted with the management of the Harbour Zone.Our responsibilities encompass routine maintenance, strategic enhancements, and...

  • Service Technician

    2 weeks ago


    Sydney, New South Wales, Australia Awx Full time

    Join to apply for theService Technicianrole atAWX5 days ago Be among the first 25 applicantsJoin to apply for theService Technicianrole atAWXThe roleWe are currently looking for multiple Service Technicians to join our client, a global organisation, in Sydney. This is aThe roleWe are currently looking for multiple Service Technicians to join our client, a...

  • Service Technician

    6 days ago


    Sydney, New South Wales, Australia Life Fitness Pty Ltd Full time

    Service TechnicianSydney/Greater SydneyFull Time**Exclusive distributor of the world's leading fitness brands/equipment**:The successful applicant will have and be able to demonstrate the following requirements:- Previous experience as a field service technician or similar- Ensure that all equipment is serviced by the company is properly maintained and...

  • Service Technician

    2 weeks ago


    Sydney, New South Wales, Australia AWX Full time

    Join to apply for the Service Technician role at AWX5 days ago Be among the first 25 applicantsJoin to apply for the Service Technician role at AWXThe roleWe are currently looking for multiple Service Technicians to join our client, a global organisation, in Sydney. This is aThe roleWe are currently looking for multiple Service Technicians to join our...

  • Service Technician

    2 weeks ago


    Sydney, New South Wales, Australia Csg Talent Full time

    **Service Technician****Sydney****Company Background**:- European business providing cutting edge machinery plants, process technology and components into hygienic environments.- Opportunity for future career growth and to work within a flexible working policy.- Company has a formidable track record in their target industries internationally and within...


  • Sydney, New South Wales, Australia Service Stream Full time $104,000 - $130,878 per year

    Primary LocationNSW - RockdaleJob Description SummaryJoin ConnectSydney as an Electrical Technician in the Fast Lane of Road Assets ExcellenceAbout the RoleConnectSydney, a joint venture of ServiceStream, Boral, and Johnson Controls, in partnership with Transport for NSW, is entrusted with the management of the Harbour Zone. Our responsibilities encompass...

  • Service Technician

    2 weeks ago


    Sydney, New South Wales, Australia Elecdata Australia Pty Ltd Full time $104,000 - $130,878 per year

    Company DescriptionElecdata has been providing telecommunication and electrical services to the New South Wales commercial and government sectors for over 28 years. Due to recent expansion into the security sector and with contracts with councils and educational institutions we are seeking qualified security technicians to join our team and be exposed to...

  • Service Technician

    2 weeks ago


    Sydney, New South Wales, Australia Engineering Networks Pty Ltd Full time

    Premium Italian products- Highly competitive salary package- Growing business**The Company**An opportunity has arisen to join a European manufacturer of UPS systems. Focused on the commercial, data centre and infrastructure markets, this business is enjoying growth both locally and nationally and is looking to appoint two additional Senior Service...