Specialist External Affairs

Location: Melbourne | Eastern Metropolitan

Job type: Full time

Organisation: Ambulance Victoria

**Salary**: Salary not specified

Occupation: Communications, Marketing and Media

Reference: AV/1823856-A

At Ambulance Victoria (AV) we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. It is our promise to every patient, and it sits at the heart of everything we do. No matter what corporate or support role you play in delivering our critical services to Victorians, you join a team dedicated to bringing our vision of ‘Outstanding emergency health care every time' to life.

We are seeking a Specialist External Affairs to provide support for our External Affairs Department.

This is a Full Time, Fixed Term position until **October 2025**. While WFH/Hybrid options are available, it is essential that the successful applicant maintains a presence at Doncaster in line with our hybrid working model.

**About the role**

Reporting to the Manager Media, responsibilities of this position include, but are not limited to:

- Through forward planning, media monitoring, issues management, relationship building and training, take a proactive approach to issues management in order to ‘front foot' issues in the media which may otherwise escalate and cause reputational damage
- Provide professional advice, support and guidance to stakeholders and colleagues responding to media inquiries in a timely manner and prepare holding statements/key messages/media plans accordingly
- Lead the proactive development of, and deliver media strategies to support significant or potential reputational issues and organisational goals and priorities
- Deliver media training and conduct briefings with key staff involved in media appearances or responding to media requests for interviews and comments while continuing to update and expand talent register
- Proactively identify media and / or public relations risks, escalate to the Manager Media and lead in the development of appropriate risk management strategies

**About you**

To be considered for this position you will possess relevant industry certification with proven subsequent relevant experience, or an equivalent combination of training and relevant experience. Additional requirements include:

- Proven experience in a range of communication, media liaison, marketing, public relations and events management
- Excellent written, oral and publishing skills with a strong knowledge of social media and digital channels
- Highly personable and confident building strong relationships at all levels to build and maintain national, state and local media contacts
- Understanding of what makes a story newsworthy and how to generate media interest in story opportunities
- The ability to produce high quality content under tight deadlines and a willingness to work in a fast-paced and dynamic environment with the capacity to make sound decisions under pressure
- Required to be available outside of ordinary working hours to provide advice, support or authoritative direction to other employees or managers involved in dealing with emergency or time critical incidents or issues (CAA1)

**Working at Ambulance Victoria**

As a valued member of AV you will enjoy a professional working environment that recognises the importance of work/life balance. We offer salary packaging options, generous personal leave entitlements, accrued days off for full time roles, and other benefits including free on-site parking.

We believe our people are our greatest resource and the sustainability of our workforce depends on how well we utilise our people's skills and abilities and whether our staffing reflects the diversity of the Victorian community. If you are ready to be an integral part in bringing our values of **Care, Accountability, Respect** **and** Excellence** to life at AV, we want to hear from you

**Important information**

Successful applicants will need to be willing to complete pre-employment screening including references, misconduct and Police Checks.

This position is classified **AV4** under the Ambulance Victoria (Management and Administrative Staff) Enterprise Agreement 2021.

**How to apply**
- Cover letter outlining your experience and interest in the position
- Current resume
- At all levels of our organisation_ a diverse and inclusive workforce allows us to deliver the Best Care to the Victorian community, and helps create a healthier, more productive workplace for our _people._