Ecommerce Coordinator

Since 1998 here at Platypus Shoes we have made it our business to deck out every single person who walks through our doors with the freshest footwear from all the biggest brands. But we reckon life goes beyond shoes. We believe it’s what you do in them that truly counts. So stay out late. Wake up early. Walk there, run back. Stand tall and be a champion in a crowd of Naysayers. We’re for the ones that dance harder, sing louder and don’t care what anyone else thinks. This is your story. Play Life Loud.
Platypus Shoes is a part of the Accent Group which is the largest footwear group with over 850+ stores, 34 brands and 30+ online platforms including; Glue Store, Platypus, Skechers, Hype DC, Vans, Dr. Martens, Subtype, The Athletes Foot, CAT, Merrell, The Trybe, Timberland, Stylerunner, Hoka, UGG, Saucony, & Nude Lucy
About the Role
As an E-Commerce Coordinator, you’ll play a key role in managing and maintaining our Australia & New Zealand eCommerce websites, ensuring a seamless and engaging customer experience. You’ll work across product uploads, digital merchandising, website updates, and search engine optimisations, while collaborating with key teams to drive online sales and growth.
**Your Responsibilities Will Include**:

- End-to-end management of product uploads, content updates, and digital merchandising.
- Work with brands to source and optimise product content for accurate and compelling listings.
- Maintain website categories, ensuring accuracy and alignment with brand strategy.
- Work with SEO teams to optimise content and improve search visibility.
- Work with internal brands to grow our online marketplace range.
- Regularly update homepage banners and promotional content.
- Conduct A/B testing on product pages to optimise layout, copy, and imagery for improved engagement and conversion rates.
- Work closely with customer service to address operational and product-related queries.
- Assist with weekly sales reports and trade performance analysis.
- Support the eCommerce Manager with pricing, promotions, and product performance insights.

**What We’re Looking For**:

- A digital-savvy individual with eCommerce or online retail experience.
- Strong attention to detail and organisational skills.
- Knowledge of Excel (VLOOKUP, Pivot Tables), Google Analytics, and SEO best practices.
- A proactive and positive attitude, with a passion for retail and footwear trends.

**To succeed in this role, you should have**:

- Experience in eCommerce
- A tertiary qualification in Marketing or a business-related degree/diploma (preferred)
- Experience in e-store operations (Magento experience is highly valued)
- Strong knowledge of sneakers and footwear
- Exceptional organizational skills with the ability to prioritize effectively and meet deadlines
- A self-driven, hands-on attitude with the initiative to support the wider team
- Alignment with Accent Group’s core values and a “Make It Happen” mindset

Why Join Us?
- Be part of a leading retail brand with a strong digital presence.
- Work in a fast-paced, collaborative, and dynamic team.
- Opportunity to grow your career in digital & eCommerce.

At Accent Group Limited we are committed to creating an inclusive workplace that promotes and values diversity and inclusion. We believe in the diversity of our people across age, gender, identity, race, sexual orientation, ethnicity, physical and mental ability. We strive on creating an equal employment environment where everyone from any background can be themselves. The Accent Group acknowledges, and pays respect, to the Traditional Owners and ongoing custodians of the land. The Aboriginal and Torres Strait Islander and Maori people.