Workforce Partner

Opportunity to join a progressive and inclusive team in Mt Druitt office
- Base salary + $15,900 in NFP salary packaging + novated car leasing
- Work laptop + phone + training and development

**Our mission is to support people who need assistance to achieve their aspirations and inclusion in the community. We have hundreds of talented people at Ability Options across NSW who play a crucial role in achieving the mission.**

As Workforce Partner, you will be focused on providing ongoing support to customers and employers within the Disability Employment Services (DES) program to ensure sustainable employment and outcomes are realised.
In this role, you will devise interventions and solutions and works with the customers and employers to implement them in the workplace.

Your key responsibilities include, but are not limited to:

- Build and maintain effective customer and employer relationships
- Gain understanding of the role requirements and assess customer fit and training needs
- Work with customer and employer to ensure smooth transition into the workplace
- Maintain regular contact and provide on-going support with customers and employers
- Deliver effective and timely communication and post placement care to both employers and customers
- Record all actions within the required timeframes, ensuring all schedules are maintained regularly with documentary evidence

To be successful in this role, you will have:

- Proven experience in job seeker service delivery and mentoring
- Highly developed problem solving and negotiation skills
- Excellent verbal and written communication skills and able to adapt style to suit audience
- Ability to prioritise workload, use initiative and multi-task
- Ability to work effectively and collaboratively as part of a team
- High level of computer literacy
- Driver Licence
- Police Check & Working with Children Check (willing to obtain)
- Covid-19 Vacc (3 doses)

**Why Work for Us?**

When you join Ability Options you will experience a vibrant, values driven organisation where the people we support are at the centre of everything we do.

In return for your skills and experience you will receive:

- ** Flexibility**: At Ability Options, we offer RDOs and aim to best match the flexible working arrangement to the individual employee if the role allows.
- **Salary Packaging**: Increase your take-home money with $15,900 not-for-profit salary packaging through Maxxia: Salary Packaging | Maxxia
- ** Training and career progression**: Our In house - Learning and Development team offering ongoing career development support to staff.
- ** Mental Health and Wellbeing**: A dynamic EAP partner who supports our staff with free confidential counselling: Employee Assistance Programs (EAPs) - Veretis Performance Psychology. Additionally, we offer fitness passport giving staff access to more than 500 gyms and sporting facilities across NSW.
- ** Rewards and recognition program**:We recognise the efforts and achievements of our valued staff members with morning teas, lunches, gift cards, certificates, and personalised letters from the CEO.
- ** Employee Discounts**:Discounts with CommBank, Winc and Medibank corporate insurance cover.
- ** Other Benefits**: Paid Parental and Partner Leave, purchase additional leave after 1 year of service and tenure-based service reward leave.
- ** A rewarding career** where you contribute to make a difference in the community and in people’s lives.
- Ability Options is committed to a workplace culture that recognises diversity, equity and human rights. We respect and value the contribution of people from all cultures, backgrounds and beliefs, including Aboriginal and Torres Strait islander people and people with disability._