Regional Operations Manager. Permanent Full Time

**Job no**: 504550
**Employment type**: Full Time
**Location**: Sydney
**Categories**: Disability

**About the Organisation**

Life Without Barriers is a leading social purpose, not for profit organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers.

Empowering people with disability to live life the way _they _choose is at the heart of how Life Without Barriers has operated for over 25 years. This is an exciting opportunity to join our team and continue this mission. Support people with disability to have the choice, control, and independence to live their best life. If you’re passionate about inclusivity, respect, and making a meaningful difference, this is the career move for you.

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

**About the Role**

Reporting to the Director of Disability Services Tasmania, ACT/Riverina and Sydney Lifestyles, this permanent full-time role will manage 6 x Disability Support Leaders overseeing the provision of our lifestyles support program across Sydney.

You will be an experienced leader who cultivates positive culture in fast-paced, complex environments and prioritises a person-centred and active support approach to drive positive outcomes for the people we support.

Our lifestyles program is widely spread across all of Sydney (including Northern Beaches, North Sydney, Western Sydney, Sutherland Shire and Southern Suburbs), providing support to people with various disabilities in their own homes and so, this role can be based flexibly in Sydney with hybrid work from home arrangements.

**Key Responsibilities**
- Lead and support Disability Support Leaders and Disability Support Workers
- Lead, manage and embed systems, processes, and procedures to ensure high quality and responsive services that meet the needs of the people we support
- Influence change within the community on behalf of people we support and their families to support inclusion and participation
- Provide local leadership in the implementation, monitoring, and review of safeguarding practices
- Manage all aspects of programmatic budget responsibilities
- Provide support and advice on complex client needs, service delivery issues, critical incident response and complaints management

**Skills & Experience**
- Experience managing complex teams within a disability service setting
- Ability to drive cultural change in a fast-paced, high-volume environment
- Strong leadership skills aligned with the Life Without Barriers values
- Demonstrated ability to manage services and programs within a budget
- Understanding of the SCHADS award and relevant rostering provisions
- Ability to influence and work collaboratively with a range of stakeholders
- Ability to manage complaints, risks and critical matters
- Knowledge of and experience in managing a lifestyles service highly regarded

**Benefits**
- Be guided by experienced and supportive leadership
- A leadership opportunity with real impact in the lives of people with disability
- Work for one of Australia’s largest social purpose organisations
- Join a forward-thinking organisation who is a leader in the sector
- Salary packaging benefits including up to $15,900 of your annual salary tax free
- Discounts on retail, cinema, restaurants, vehicle services and private health insurance

**How to Apply**

**Applications close at midnight on Wednesday the 5**th** of February, 2025**

**Advertised**: 24 Jan 2025 AUS Eastern Daylight Time
**Applications close**: 05 Feb 2025 23:55 AUS Eastern Daylight Time