Guest Service Agent

1 week ago

Gold Coast, Australia Oaks Hotels Full time

**Company Description**
Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.

Minor Hotels AU & NZ is a proud leader in strata titled accommodation management with numerous Hotels, Resorts and Residential Apartment buildings throughout Australia and New Zealand.

Oaks Gold Coast Calypso Plaza Suites are looking for a Full-time Guest Service Agent who is passionate about providing excellent customer service to join the team.

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy.

Responsibilities include:

- Welcome and check in guests
- Communicate professionally
- Make bookings
- Assist guests during their stay

**Qualifications**
- Previous experience in a hotel or customer service environment
- Excellent written and verbal communication skills
- Exceptional customer service skills and an unwavering positive attitude
- The ability to successfully provide a high level of customer satisfaction
- Professional presentation essential
- Availability to work a variety of shifts on a full time basis, including weekends and public holidays

**Additional Information** Join our positive and vibrant team and be rewarded with these team benefits**:

- 50% discounts on accommodation across all Minor Hotel brands in Australia and New Zealand
- 20% team member’s friend and family discount on accommodation across all Minor Hotel brands in Australia and New Zealand
- Additional paid leave including Birthday and Study leave.
- Educational Financial support may be available to those who undertake development relevant to the company’s business requirements.
- NIB Insurance discounts
- Discount savings and cash back from over 400 popular retailers in Australia and New Zealand
- Entertainment and experience discounts (Opera Australia; Australia Zoo; BRG Brands
- Experience oz, Adrenaline and RedBalloon)
- Discount on Furniture
- 50% off The Coffee Club VIP membership and discount on Minor Hotels F&B outlets across the globe
- Wellbeing programs with Uprise (EAP)
- Wellness Programs at Elysia Wellness retreat Accommodation, all F&B, all Wellness Activities, Spa Treatments (depends on length of program to how many) and Wellness one on one consults
- Laundry allowance for some roles*

Our people drive the success of our business, so we will invest in your skills to allow you to grow and progress through your career. You'll feel at home as part of a close team who thrive on delivering exceptional guest experiences and working in a company focused on ensuring the best work place culture.

  • Guest Service Agent

    3 days ago

    Gold Coast, Queensland, Australia Careers at Marriott Full time $45,000 - $65,000 per year

    Guest Service Agent   About the Company  Marriott International portfolio of brands includes JW Marriott alongside 33 other Marriott brands. Marriott International is the world's leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed.   JW Marriott is...

  • Guest Service Agent

    1 day ago

    Gold Coast, Australia Village Roadshow Limited Full time

    **Guest Service Agent - Nights** **Part Time - $24.87 p/h Monday-Friday | $31.09 p/h Sat | $37.31 p/h Sun (+ allowances)** **Sea World Resort, Main Beach Gold Coast** **About the company**: Village Roadshow Theme Parks comprises of Warner Bros. Movie World, Wet ’n’ Wild Gold Coast, Paradise Country, Australian Outback Spectaculars Heartland, Village...

  • Guest Service Agent

    2 weeks ago

    Gold Coast, Australia Village Roadshow Limited Full time

    **Guest Service Agent** **Full Time - $23.52 p/h Monday-Friday, $29.40 Saturday, $35.28 Sunday** **Sea World Resort, Main Beach Gold Coast** **About the Perks!** - Unlimited free entry to our amazing theme parks - Earn complimentary passes for family and friends - Enjoy discounts on food & beverage, retail and animal experiences - Enjoy a wide variety of...

  • Guest Service Agent

    2 weeks ago

    Gold Coast, Queensland, Australia Imperial Hotel Gold Coast Full time $45,000 - $60,000 per year

    Imperial Hotel Gold Coast (formerly Palazzo Versace) offers the ultimate luxury hotel experience. The hotel boasts a stunning waterfront location, breath-taking architecture, lavish accommodation and Italian craftsmanship across the hotel. Indulge in award-winning restaurants, memorable meeting and event spaces, The Beauty Room, wellness centre, water salon...

  • Guest Service Agent

    7 days ago

    Gold Coast, Australia Avani Full time

    Company Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...

  • Member & Guest Services Agent

    1 week ago

    Gold Coast, Queensland, Australia MA Marina Fund OpCo 1 Pty Ltd Full time $60,000 - $80,000 per year

    Exciting opportunity to join a fast-paced growing company.At d'Albora, we believe every experience on the water should be lived to the fullest. Our extensive end-to-end marine and hospitality services are carefully designed to create effortless boating lifestyles for our members.As Australia's largest premium marina & hospitality network, we offer 13 prime...

  • Guest Service Agent – Broadbeach

    2 weeks ago

    Gold Coast, Queensland, Australia Meriton Suites Full time $45,000 - $65,000 per year

    We have an opportunity to join our wonderful Broadbeach hotel in the role of Guest Service Agent.About the RoleAs a Guest Service Agent, you will play an integral role delivering service excellence. You will be provided comprehensive training to equip you with the tools required to perform at your best. You will work in a team member focused environment...

  • Guest Service Agent

    4 weeks ago

    Gold Coast, Queensland, Australia Oaks Hotels, Resorts & Suites Full time

    OverviewMinor Hotels is one of Australasia's largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean,...

  • Guest Service Agent

    4 weeks ago

    Gold Coast, Queensland, Australia Oaks Hotels, Resorts & Suites Full time

    OverviewMinor Hotels is one of Australasia's largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean,...

  • Guest Service Agent

    1 day ago

    Gold Coast, Australia Village Roadshow Limited Full time

    **Job no**: 503000 **Work type**: Casual / Temp **Guest Service Agent** **Casual $33.38/hr Mon-Fri, $40.05/hr Sat, $46.73/hr Sun**_(HIGA Adult Rate, jnr rates may apply)_ **Sea World Resort, Main Beach Gold Coast** Explore the possibility of creating memories that last lifetimes with a career at Village Roadshow Theme Parks! Our company comprises of Warner...