Retail Customer Service Officer

3 days ago

Bondi Junction, Australia Australia Post Full time

**Help us deliver like never before**

Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.

**About the opportunity**

As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It’s our retail teams who make sure that every experience they have is a great one. And while they do, they’re supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities.

**The role**:

- Permanent Part Time role - 25 hours per week, Monday to Friday 5 hours per day between the hours of 8.45am-5.06pm
- Relief role covering Bondi Junction, Bondi Beach, Double Bay, Paddington and Potts Point
- 12 weeks on the job paid training, Monday to Friday, 25 hours per week, various shifts
- Adult Pay Rate $27.48 increases to $29.37 after training + 12% Superannuation

**You'll be**:

- Performing customer sales and service transactions with customers
- Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS)
- Conducting and processing a number of identity services transactions, including Australian Passport Interviews
- Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities
- Assisting customers with mail lodgements and associate costs
- Building rewarding relationships with customers by understanding their needs
- Assisting with administrative duties such as stocktaking and record maintenance

**About you**

You’re friendly, enthusiastic and reliable and you love working in a team environment. You’re ready to put the customer at the centre of everything you do to help make a difference in the community. You'll also need to:

- Have experience in customer service and/or cash handling
- Be fit to lift up to 16kgs of mail regularly and stand for your shift

**How we'll deliver for you**:

- We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety
- Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day
- We invest in your personal wellbeing, recognise and reward you for your contribution to our success with Post Perks and more.

**We’re delivering together**

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.

  • Customer Service Officer

    6 days ago

    Bondi Junction, New South Wales, Australia Hays | Contact Centres Full time $50,000 - $80,000 per year

    Full-Time | (Monday-Friday, some overtime of Saturday mornings 9am-12pm)Salary: $61,400 + Super + BonusesBondi Junction, NSW Are you passionate about helping people and looking to grow your career in customer service, sales, or insurance? Join a well-respected not-for-profit health fund and make a real difference in the lives of members every day. About...

  • Retail: Full Time Customer Service

    2 weeks ago

    Bondi Junction, New South Wales, Australia Telstra Full time $60,000 - $80,000 per year

    Telstra is hiringWe're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.OurBondi Junctionstore is hiring aRetail Consultantto join the team on aFull Timebasis. Working in a Telstra Retail Store is...

  • Customer Service Officer

    3 days ago

    Bondi Junction, Australia Chandler Macleod Full time

    An innovative company in Bondi Junction is scaling up, not only here in Australia but globally across into the UK and US markets. An exciting opportunity has become available for a fulltime Customer Service Officer to join the team. The company culture is about having fun and working hard and to make each and every customer interaction genuine and helpful....

  • Retail Butchers: Vic's Meat Bondi

    2 weeks ago

    Bondi Junction, New South Wales, Australia Vic's Meat Retail Full time $60,000 - $80,000 per year

    Retail Butchers: Vic's Meat BondiAre you a qualified butcher with a genuine passion for quality, craftsmanship, and premium produce? Vic's Meat is seeking skilled butchers to join our brand-new, state-of-the-art retail store inside the vibrant Bondi Westfield.This is a rare opportunity to work alongside some of the best in the industry, handling world-class...

  • Customer Service Professional

    15 hours ago

    Bondi Junction, Australia Cash Converters Full time

    **About Us** Cash Converters was established in 1984 in Perth, WA and has expanded across Australia and even overseas. Our achievements can be seen through our passion to help our customers from taking the stress away of selling second-hand items, offering value for money on an amazing range of products to offering finance solutions. Despite our growth, we...

  • E-commerce and Digital Marketing Coordinator

    1 week ago

    Bondi Junction, Australia DOGUE Retail Group Full time

    Great employee benefits - Supportive and collaborative team environment - Dog friendly office space! **About DOGUE** DOGUE is Australia's leading dog boutique and spa network, offering grooming, day care and retail through 10 high-end store boutiques across Sydney, Melbourne & Brisbane. We have recently launched our new and improved Online store which is...

  • Retail Assistant

    6 days ago

    Bondi Junction, Australia Bright Food Asia Pacific Pty Ltd Full time

    **Introduction**: Simon Johnson is the retail face of Calendar Cheese Company, Australia’s leading importer and distributor of domestic and international specialty cheese, caviar, and premium dry goods, servicing premium retailers, restaurants & airlines, across Australia. We offer an extensive selection of quality cheeses, caviar and dry goods sourced...

  • Customer Service Manager Rebel Bondi

    15 hours ago

    Bondi Junction, Australia Rebel Full time

    **Assistant Store Manager (Customer Service Manager) Bondi** **Sport is calling!** **We are a passionate team looking for a strong leader to work with the management team to continue to drive our success.** Customer Service Managers are leaders in guiding team members to attain excellence in customer service and sales. They have impeccable attention to...

  • Retail Store Manager

    2 weeks ago

    Bondi Junction, Australia Kookaï Full time

    FULL TIME BONDI JUNCTION - NSW We are looking for a leader that excels at customer service, leads by example, is a team player and a nurturing trainer. At KOOKAI, our people are everything. As Store Manager, you will play a key role in driving high standards within your store, alongside a collaborative and friendly team. We want a leader who is ambitious...

  • Retail Assistant

    3 days ago

    Bondi Junction, Australia Cash Converters Full time

    Cash Converters is Australia’s largest second-hand retailer with affordable personal finance solutions, giving our customers the freedom of choice. **We are** - Real people who are passionate and proud - Caring and respectful; and - Tenacious problem solvers We are currently looking for a Retail Assistant to join us at our Bondi Junction store in a Full...