Assistant Manager

2 days ago

Surfers Paradise, Australia Integrated Human Resourcing Full time

**About us**

Don't miss this opportunity to join our established venue in the heart of Surfers Paradise, part of Hallmark Hospitality, a growing group of venues across South-East Queensland with endless career opportunities and career stability.

Due to an internal promotion, we are looking for a full time** Assistant Manager and Duty Manager **to join the team This is a fantastic role for someone wanting a challenge and looking to be part of a professional and established.

**The Role**

Reporting to the Venue Manager, your responsibilities will fall across both the operational and administrative areas of the business. As either **Assistant Manager or Duty Manager**, your developed leadership and customer service skills will enable you to positively influence and drive the team toward success.

Your responsibilities will include:

- Ensuring the venue is ready for service and the team are well briefed and ready for service
- Ability to motivate and drive culture in a great venue with a solid team
- Maintaining high standards of service, culture and safety
- Assist in front of house recruitment, induction and ongoing training
- Lead by example and actively encourage the best practices across the business
- Maintain and develop relationships with key suppliers, wholesalers and distributors while also support the Venue Manager to implement cost control measures
- Ensure compliance with all aspects of the liquor licence, food safety requirements and general workplace health & safety

**About you**

Critical to your success in this role will be your approachable and sociable personality with the ability to work autonomously in a fast-paced, late-night environment. To be successful in this role, you will have:

- Minimum 1-2 years’ experience as an Assistant Venue Manager or Duty Manager within the hospitality industry is essential
- Solid understanding of best practice hospitality procedures, work health and safety and quality standards
- Demonstrated drive for revenue growth with an understanding of budgets, wage and COG targets
- Current RSA, RCG and First Aid certifications are essential
- Working weekends and nights comes with the territory

**About us**

Hallmark Group has a reputation for training and developing all team members, recognising high performers, providing career opportunities across the group providing long term employment stability.

Hallmark Hospitality's portfolio includes Finn McCool's Irish Bar (Surfers Paradise & Fortitude Valley), Retro's nightclub (Surfers Paradise & Fortitude Valley), Asylum nightclub, Lefty's Music Hall, Lost Kingdom nightclub, The Cavill Hotel, The Spotted Cow, The Lord Alfred, Jamie Oliver's Pizzeria, Sandbar and Hey Chica

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