Collections Consultant

2 weeks ago

Melbourne City Centre, Australia HAYS Full time

Join a multinational organisation assisting clients with their payment arrears

**Your new company**

Covering Australian and New Zealand, this organisation supports their clients in making the right choices in protecting the assets. They have developed a strong business foundation and with the mission to create a simple way of helping businesses and individuals manage their expenses.

**Your new role**
- Daily actioning of arrears queue in line with team targets and organisational service level agreements
- Ensure ongoing communication with brokers, borrowers and other related intermediaries for payment or agreed payments arrangements
- Ensure process is well documented and manuals/procedures are kept up to date

**What you'll need to succeed**

To succeed in this role, you will have prior experience in collections along with exposure to using call diallers and other communication tools. Not to mention a can-do attitude and self-drive to contribute to the team's success.
- Previous experience in collections and customer service (3+ years highly desirable)
- Exceptional communication and influencing skills
- Strong business and financial acumen
- Confident computer skills, including intermediate Microsoft Office products

**What you'll get in return**

In return, you will be provided with on-the-job training, working with a close-knit and supportive team working from their Melbourne CBD office located close to public transport. For the right person there is the potential for permanency.

**What you need to do now**

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

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