Customer Service Officer

1 week ago

Shepparton, Australia AGnVet Services Full time

Play a pivotal role in providing exceptional retail service to our customers
- Opportunity to learn and have a great impact on a growing company
- Work at one of Australia’s leaders in Agribusiness

**About the Role**

This is an exciting opportunity for an individual with proven customer service skills within retail and/or warehousing environment.

As a Customer Service Officer your main responsibilities will include:

- Building excellent customer relationships
- General duties supporting the branch in the day-to-day operations, such as:

- Assisting branch staff with retail sales and enquiries
- Assisting with receiving and storing of incoming goods
- Assisting with order processing including point of sale
- Picking and packing of outgoing goods to customers and store transfers
- Assisting with stock control including inventory monitoring and stocktakes
- Building technical knowledge specifically in the area of the Ag chem product range.
- Championing safety and compliance requirements
- Working as part of a team to achieve results as directed.

You may also have the opportunity to complete a Certificate III in Retail or Business over 2 years.

**About You**

You will have strong communication skills and be able to work efficiently on your own or as part of a dynamic team. Ideally you will have experience working in a retail sales environment and have a Forklift license or willingness and ability to obtain.

Other skills and experiences will include Point of Sale transactions, inventory/stock control, use of forklift, time management, problem solving skills and effective interpersonal skills. You should also demonstrate the following:

- Interest in Retail and Customer Service particularly in the Agricultural industry
- Excellent communication, problem solving and interpersonal skills
- Ability to serve customers with commitment to service excellence
- Completion of Higher School Certificate or TAFE Certificate would be a distinct advantage.

**About Us**

AGnVET is an Australian owned independent agribusiness, providing rural supplies and services. Established in Forbes NSW in 1915, they have over 70 branches located throughout the Eastern States and their iconic brands include AGnVET, IK Caldwell, Wheelhouse Group, AGnVET Rural and specialist water and irrigation business, Darling Irrigation.

A leader in agribusiness, AGnVET provides a diverse range of products and services that are brought to life by talented and hardworking people who are passionate about the agricultural industry. All of which makes AGnVET a rewarding employer in their field.

This is a great opportunity to develop your career and have the opportunity to obtain a recognised qualification, as well as join a dynamic company that has a long history and exciting future. If this opportunity is of interest to you and you want to work with a leading Australian independent agribusiness, we are keen to speak to you.

The AGnVET Services Group thanks all applicants. However, only those to be interviewed will be contacted.

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