Patient Accounts Administrator

1 week ago

Brisbane, Australia Ramsay Health Care Full time

The Patient Accounts Management South QLD Hub based at The Southport Private Hospital has three permanent full-time opportunities to join our team

**The Role**

The successful applicant will be part of a team that provides billing and collections support to several Ramsay Health Care private hospitals across South Queensland. Key accountabilities of the role include:

- Billing Accounts - Liaising with Health Funds and Customers
- Handling account queries
- Following up on unpaid accounts (debt collection)
- Maintaining the Aged Trial Balance to required KPIs
- Generation and submission of accounts to patients, health funds and third party payers
- Interpreting health fund contracts

All Patient Accounts System’s training and support is provided.

**About You**

This position is suited to a reliable, self-motivated individual with high levels of accuracy and attention to detail, and to someone who can manage their workload to meet key deadlines. Additionally, you should possess a strong customer focus and demonstrate the ability to communicate well with stakeholders at various levels of the organisation.

**Essential Skills and Experience**
- Understanding of basic accounts principles
- Effective communication and interpersonal skills
- Excellent customer service skills
- Strong computer literacy
- Proven time management skills

**Desirable Skills and Experience**
- Accounts Receivable knowledge
- Experience in hospital mainframe systems
- Relevant health services experience
- Knowledge of Health fund contracts and accounting processes
- Basic knowledge of accounting principles
- Certificate in Medical Terminology

**Why choose a Ramsay career?**

We believe our people are our most important asset. That is why we work hard to foster a positive, supportive and inclusive culture across Ramsay Health Care.

Ramsay has a great range of employee benefits including:

- Access to LinkedIn Learning - over 18,000 courses to advance your professional education
- Internal peer nominated awards (as well as Ramsay’s National awards),
- Access counselling, wellbeing services, legal and financial assistance
- Ramsay corporate discounts including private health insurance, fitness passports and travel/ holiday discounts.
- We encourage and offer assistance and support for professional development
- Flexible Leave Program: purchase additional annual leave
- Hospital, Allied Health & Pharmacy discounts
- Salary sacrifice opportunities e.g., novated leases, self-education expenses and more
- Paid parental leave and study leave

**Our **_Ramsay Way_** values**

We are a leading provider of health care services with a special culture known as “The Ramsay Way” and a philosophy of “People Caring for People”.
- We value strong, healthy relationships by respecting and recognising those we work with.
- We strive to continuously improve and we take pride in our achievements.
- We seek to grow sustainably because we care about our people, our community and our planet.

**Requirements**:
Everyone who joins Ramsay:

- Must be **vaccinated against Covid-19, **a vaccine approved by the Australian Technical Advisory Group on Immunisation
- _Must provide a _**National Police** check conducted within the previous 12 months
- According to the role, Ramsay may require a **Working-With-Children** check and **proof of immunisation** against infectious diseases

**How to Apply**

Applications close Wednesday 31st May

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