State Maintenance Manager

3 days ago

Melbourne, Australia City FM Australia Full time

City FM Australia is a Global leader in Facilities Management, Engineering, Construction and Energy solutions. We are committed to supporting our team and ensuring safe & reliable services to our partner - Kmart Group.
**What we offer our team**:

- Highly competitive remuneration package
- Prioritise and plan your day.
- Friendly, supportive, and experienced team
- Career growth opportunities, with an extensive learning and development program
- Stable and secure job opportunity

The Opportunity
In this role, you will lead a team of technician’s to effectively deliver, maintain & continuously improve Facilities Management services.
Work closely with your team to build strong relationships with our partner and provide exceptional customer service.
This role will be responsible for all stores across Victoria and requires a regular visitation to sites.
**Your key responsibilities will include**:

- Manage day-to-day operations while developing strategies and business plans.
- Regularly review KPI and performance reports to achieve the best standard of delivery.
- Be the point of escalation and provide support to supervisors and the technical workforce, including subcontractors working within the region.
- Liaise with all key stakeholders and relevant regulatory authorities, to ensure the field workforce is compliant with licencing and regulatory requirements.
- Conduct audits verifying maintenance activities performed are in accordance with agreed scope and are 100% compliance with safety, risk assessment etc.
- Manage all landlord and property related issues ensuring sites are a safe and fully operational.
- Effectively manage minor projects e.g. warranties, retention, handover of new stores, upgrades.
- Provide effective and regular communication and support to Store Development, Retail support, Risk Management, Operations, Health & Safety, Compliance and Loss Prevention teams.

**To be considered for this role**:

- Technical or trade related background with multi-site management experience
- Proven track record in exceptional customer service
- Experience in managing service contracts and multiple suppliers
- Superior communication and people management skills
- Strong organisational/administrative skills
- Proficiency in budget management and comprehension of financial reports

If you would like the opportunity to be part of a growing Australian Facilities Management business, we would love to hear from you.
City is an Equal Opportunity Employer who supports and encourages the diverse needs of each individual Team Member.
City does not accept any unsolicited resume referrals from Recruitment Agencies. City will not pay any placement fees relating to unsolicited resume referrals.

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