Service Contracts Specialist

5 days ago

Macquarie Park, Australia BD Full time

**Job Description Summary**: Great opportunity for a Service Contracts Specialist to join our team. This is a permanent opportunity in Macquarie Park.

**Purpose**: The Service Contracts Specialist role is to ensure that all service level agreements and contracts are managed in CRM and administer the contracts related activities. Develop strong relationships with all functions at BD ANZ to ensure delivery of an outstanding customer experience and provide support across all functions when needed.

**Main Responsibilities**
- Maintenance of the Contracts Database, Contracts tracker by liaising with the associates within the organization
- Manage service level agreements in SAP CRM and Smax
- Contracts Reporting
- Preparation, coordination, and management of new service agreements.
- Invoicing customers and filing in accordance with the needs of the customer support department
- Archiving of documents and records when required.
- Preparing quotes and follow up.
- Ensuring customer purchase orders are processed within departments KPI’s
- Highly effective project and time management skills, providing phone support, performing office tasks and other similar duties.
- High attention to detail with excellent proof-reading ability

**Job Requirements**
- Minimum of 2 years’ experience in a similar role
- Experience using an ERP system such as SAP (Essential)
- CRM tool Salesforce and Service max is desirable
- Proficient in the use of Microsoft office suits specially in Excel (Essential)
- Well-developed communication and interpersonal skills with ability to build and maintain relationships with both internal and external customers
- An understanding of the contracts process
- Ability to work autonomously and as part of a team
- High level of initiative and a good eye for detail
- Well organized and ability to multitask to meet deadlines in a high-volume transaction department by managing and prioritizing tasks
- Focused on delivering quality outcomes

**Culture and Benefits**

Here at BD, we embrace a growth mindset, building capabilities for the future and helping you become the best version of yourself. We offer our employees a clear direction and career pathway for development. We pride ourselves on our transparent and rigorous talent processes that are inclusive, deeply embedded in trust, aligned with our culture, and enable us to achieve strategic imperatives of the organization. Our leaders are committed, engaged and accountable to making talent our top priority.

**How To Apply**

**Primary Work Location**: AUS Sydney - North Ryde

**Additional Locations**:
**Work Shift**:

  • Specialist Hub Coordinator

    1 week ago

    Macquarie Park, Australia WiSE Medical Specialist Emergency Full time

    WiSE Medical are on the hunt for a Specialist Hub Coordinator to join our Macquarie Park Cllinic. Why WiSE Medical? - Innovative Healthcare: Be part of a team dedicated to revolutionising healthcare services. - Collaborative Environment: Work with a dynamic and supportive team that values creativity and teamwork. - Career Growth: WiSE Medical is committed...

  • Contracts Specialist

    3 days ago

    Osborne Park, Australia Mineral Resources Full time

    Osborne Park, WA, Australia, 6017 Full Time Mineral Resources Limited (MinRes) is a leading Australian based diversified mining service, contracting, processing and commodities production company. MinRes' unique and robust business model, coupled with its industry position as the mining services provider of choice, has ensured a reputation for delivering...

  • Commercial Contract Specialist

    2 weeks ago

    Lake Macquarie, Australia NSW Government -Regional and Outer Metropolitan Full time

    Diverse and inclusive team committed to making a real difference - Fixed Term Full time role until end May 2032 - Location: Newcastle **About us** Transport for NSW keeps our State moving by providing safe, integrated and efficient transport systems. We put our customers at the centre of everything we do - and we do a lot. We connect people, communities...

  • Specialist Exploration Contracts

    1 week ago

    Osborne Park, Australia Mineral Resources Full time

    Osborne Park, WA, Australia, 6017 - Permanent, Full time **MinRes can offer you!** - ASX 200 Company - A dynamic global leader with cutting edge innovation - Our people’s wellbeing is at the forefront of our thinking, with in-house Wellness Centre including on-site Mental Health Support. - Live Your Best Life! Our benefits offer you access to deals,...

  • Payroll Specialist

    1 week ago

    Macquarie Park, Australia Catholic Healthcare Full time

    Discover a career where care goes both ways! - Based in Macquarie Park, short walk from Metro Station + WFH Options - 7 Additional leave days per year + NFP Salary Packaging + Fitness Passport - Leading Aged Care provider. Growth Industry, great team! Exciting things are happening at Catholic Healthcare! We’ve grown to 5500+ employees and we’re...

  • Client Services Officer

    1 week ago

    Macquarie Park, Australia Konica Minolta Business Solutions Australia Full time

    About the role We are seeking a Client Services Officer, reporting to the Client Services Team Leader responsible for being the first point of contact for our customers. The Client Services Officer will provide an exceptional level of customer service following the order to invoice and contract lifecycle. This role is a 6-month fixed term, maternity leave...

  • Marketing Communication Specialist

    7 days ago

    Macquarie Park, Australia Medtronic Full time

    At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. **A Day in the Life**:An exciting opportunity as a Marketing Communications Specialist based in Macquarie Park,...

  • Ebusiness Analyst

    1 week ago

    Macquarie Park, Australia Blackwoods Full time

    Join an iconic Wesfarmers business and the Australian leaders in industrial supplies - Innovative, supportive and collaborative team culture based at Macquarie Park - Newly created 12 month fixed-term contract opportunity, hybrid work with onsite parking **OUR STORY** Blackwoods is Australia’s leading supplier of industrial and safety supplies. For over...

  • Recruitment Specialist

    7 days ago

    Macquarie Park, Australia Catholic Healthcare Full time

    **Job Description**: - ** Be part of a fabulous, friendly, fun Recruitment Team**: - ** Recruit staff for our expanding aged care business**: - ** Not for profit benefits + 6 extra leave days per year**: - ** Multiple positions available** We are a growing not for profit organisation with a commitment to investing in our Recruitment Team. Due to growth,...

  • Service Specialist

    5 days ago

    Macquarie Park, Australia Ecolab Full time $60,000 - $90,000 per year

    About the role:Working in Ecolab's Healthcare division and based in Macquarie Park, we are seeking a highly motivated Service Specialist to join our high-growth, innovation, and market leading business unit covering New South Wales. We provide service, equipment and consumable solutions across a wide variety of healthcare areas including Infection Control,...