Concierge Full Time and Casual Positions

3 days ago

Sydney, Australia Spectral Group Full time

**About the Role**:
We are looking for a friendly, resourceful, and professional Concierge to deliver top-tier service to our guests. As the first point of contact, you will assist with inquiries, reservations, and special requests, ensuring every visitor has an outstanding experience.

This role operates **7 days a week**, with **full-time and casual positions available**. Typical hours are **6:30 AM to 2:30 PM**, with flexibility required.

**Key Responsibilities**:

- Greet guests warmly and assist with check-ins, reservations, and general inquiries.
- Provide tailored recommendations for dining, entertainment, and local attractions.
- Handle guest requests, including transportation, event bookings, and special accommodations.
- Use computer systems to manage bookings, process payments, and update guest records.
- Communicate effectively with guests, staff, and vendors to fulfill requests efficiently.
- Maintain a polished, professional, and welcoming atmosphere at all times.

**Requirements**:
A high standard of personal presentation and grooming.
Strong communication and interpersonal skills.
Ability to multitask and stay organized under pressure.
Knowledge of local attractions, transport options, and events (or willingness to learn).
Availability for flexible hours, including evenings, weekends, and holidays if needed.
A customer-focused attitude and commitment to service excellence.

**Job Types**: Full-time, Part-time, Casual

Pay: From $25.00 per hour

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Morning shift
- Public holidays
- Weekend availability

Ability to commute/relocate:

- Sydney NSW 2000: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Our estimated start date for this role is June 11, 2025. Are you available to start on or shortly after this date? If not, please specify your earliest availability.
- This role operates Monday to Sunday, from 6:30 AM to 2:30 PM. We are currently hiring for both full-time and casual positions. Are you available to work these hours? If yes, please indicate whether you are seeking full-time or casual employment.
- Are you available for an online video interview on either Wednesday or Thursday next week (June 4th or 5th, 2025)? Please indicate your preferred day and time if applicable.

Work Authorisation:

- Australia (required)

Work Location: In person

Expected Start Date: 12/06/2025

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