
E-commerce Customer Support
2 weeks ago
**About the company**
**The Renewable Mobile Group** was created by a group of passionate professionals who wanted to make a sustainable environmental difference, in an industry where e-waste is common practice.
We have created a movement to encourage people to use things more than once. To re-cycle and to re-new is our mantra. We understand that mobile devices are an essential part of life for us all, but it’s time to consider the repercussions of buying new.
Our team is expanding and looking for talented team members with Industry experience to join the team out at their Brisbane Airport facility.
With a strong management team and a great story of Renewed, Sustainability and Eco friendly processes. We are a industry leader that is paving the way for future growth in a industry that is fast, ever changing and dynamic.
**The Position**:
We are seeking an individual that has a minimum of 1 year experience in a customer service or order admin role for an E-Commerce business
The role will include:
- Admin related duties in respect to online orders
- Resolving orders and logistics issues
- Processing warranty return claims
- Day to day administration and customer support
**To be successful for this position you will need**:
- Tech Saavy
- Solution focused
- Very well organized
- Eye for detail
- Exceptional communication skills
- Comfortable keeping up in a fast paced business
- Comfortable working independently
**Salary**: $48,000.00 - $55,000.00 per year
Schedule:
- Monday to Friday
- No weekends
**Experience**:
- Online customer service or admin: 1 year (preferred)
Work Authorisation:
- Australia (preferred)
Work Location: In person
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