Sales and Customer Service Consultant

5 days ago


Joondalup, Australia Medibank Full time

**You’re only human.**

It’s a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us.

We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia.

**About the Community Team**

At Medibank, our purpose is “Better Health for Better Lives” - for both our people and our customers. Geographically based, cross-functional teams help us build stronger community connections, deepen trust, and deliver more personalised support.

By tailoring experiences to local needs, we create lasting relationships and more meaningful work. Join our local teams and make a real impact in your community.

**About the Role**

We have an exciting full-time opportunity for a Sales and Customer Service Consultant, internally referred to as a Local Community Consultant, at our Joondalup store. You may also be requested to work at our Karrinyup and Midland store to support your wider team. This role includes a flexible rotating roster working between the hours of 8am to 8pm Monday to Friday, with some Saturday work.

As a Local Community Consultant, you connect Medibank’s products and services with your local community. You take ownership of the customer experience, providing end-to-end support across multiple channels - whether in-store, over the phone, in the community, or via messaging.

With a diverse skill set, you solve everyday challenges, adapt quickly, and keep customers at the heart of everything you do. You're curious, creative, and results-driven, always open to new ideas and ways of working.

There are 6 key magnets that drive our ambitions to help create autonomy and to serve locally within our Geo teams. These encompass People, Trust, Customer, Growth, Value and Health.

**About you**
- You’re a multitasker who confidently supports customers across messaging, face-to-face, and phone channels.
- You’re passionate about serving your local community and growing lasting customer relationships.
- Self-motivated and results-driven, you take pride in delivering the right solutions with accuracy and care.
- You’re diligent and detail-oriented, ensuring every interaction is accurate, every product or service is the right fit, and your customers’ privacy is always protected.
- A true team player, you're open to stepping outside your role to support peers and explore new ideas - all to better serve the community.

**Why You’ll Love It Here**
- **Flexible Working**: Enjoy the freedom to work in-store, work from home, or work out in the community - depending on business requirements.
- **Growth Opportunities**: Access a range of skills development, career pathways, and chances to innovate within Medibank.
- **Supportive Environment**: Work in a culture that values your well-being, encourages new ideas, and celebrates success.

If you are a customer service extraordinaire and want to continue to help and support your local community through a multi-channel approach - we want to hear from you

**Imagine working with us**

We understand that work means different things to everyone... We know happy, healthy people make great teams, and great teams put more heart into each customer and patient interaction. And that’s why we’re reinventing work.

Imagine a workplace where work didn't feel like work. A workplace where you could shape when and where you work to have more impact. Where flexible working isn’t a buzzword, it’s a reality.

For you, work should help you Live Better. It should bring you fulfillment and joy. And with Medibank, it could.

**Inclusion and Accessibility



  • Joondalup, Australia Medibank Full time

    **Will you actively create a healthier future for tomorrow?** At Medibank we’re encouraged to think big. We have a clear purpose to impact better health outcomes for our customers, patients and our community. We celebrate diversity of thought because we want to make better decisions for our customers. As we work towards our goal of better health for...


  • Joondalup, Australia RAC WA Full time $60,000 - $80,000 per year

    RAC is one of WA's most iconic and trusted brands dedicated to supporting over 1.4 million members with their enquiries and providing the most value for their membershipWe are currently on the lookout for experienced customer service and sales consultants to join our inbound call centre teams in Joondalup and West Perth to support current and potential...


  • Joondalup, Australia Royal Automobile Club of WA Full time $60,000 - $80,000 per year

    RAC is one of WA's most iconic and trusted brands dedicated to supporting over 1.4 million members with their enquiries and providing the most value for their membershipWe are currently on the lookout for experienced customer service and sales consultants to join our inbound call centre teams in Joondalup and West Perth to support current and potential...


  • Joondalup, Australia RACWA Full time $60,000 - $80,000 per year

    RAC is one of WA's most iconic and trusted brands dedicated to supporting over 1.4 million members with their enquiries and providing the most value for their membership We are currently on the lookout for experienced customer service and sales consultants to join our inbound call centre teams in Joondalup and West Perth to support current and potential...

  • Sales Consultant

    19 hours ago


    Joondalup, Australia Eagers Automotive Full time

    No commissions - lucrative guaranteed salary! - Company vehicle included! - On-going training and professional development **Eagers Automotive (AHG) **currently have an exciting opportunity for an enthusiastic Sales Consultant to join our sales department at **EasyAuto123 in Joondalup.** **This is a unique sales role - you will earn a lucrative guaranteed...


  • Joondalup, Australia RAC Full time

    Customer Service and Sales Representative With over 1.2 million members RAC is one of WA's most iconic and trusted brands. We are a purpose-led member organisation striving to create greater value for our members and deliver on our purpose to be "The driving force for a better WA." **Your Opportunity** Our contact centres operate 7 days a week Monday -...


  • Joondalup, Australia Royal Automobile Club of WA Full time

    With over 1.2 million members RAC is one of WA's most iconic and trusted brands. We are a purpose-led member organisation striving to create greater value for our members and deliver on our purpose to be "The driving force for a better WA." Your Opportunity Our contact centres operate 7 days a week Monday - Friday 7.00am - 10.30pm & Saturday - Sunday...

  • Sales Consultant

    5 days ago


    Joondalup, Australia Nick Scali Full time

    **Company Description** As market leaders and experts in luxury furniture design, we take pride in our commitment to quality and innovation. For over 60 years, Nick Scali has been a nationally recognized household name in the Australian furniture industry. Following our acquisition of Plush Sofas in late 2021, we now operate over 111 showrooms across...


  • Joondalup, Australia Nick Scali Furniture Full time

    **Nick Scali Furniture is a leading Furniture company, and we are looking for the best.** - ** Dynamic sales culture, fast paced environment**: - ** Above award hourly rate + lucrative commission structure**: - ** Beautiful modern showroom to be proud of** **Nick Scali** Furniture creates style and comfort at a price that is unsurpassed. Our leather...

  • Customer Service

    5 days ago


    Joondalup, Australia Pack & Send Joondalup Full time

    Are you a **PERTH **local looking for a new full-time career opportunity in a busy and varied retail service environment? Are you energetic, highly productive and great with customer service? PACK & SEND is a respected Australian company in the parcel, freight and eCommerce logistics sector, operating over 130 Retail Service Centres across Australia, New...