Ict Infrastructure Team Leader

2 weeks ago

Sunshine, Australia Charterhouse Full time

Help a vibrant and welcoming Local Council achieve their goals. Lead the Infrastructure Team, opportunities to build and train the team around you.
- **Must be an Australian/New Zealand Citizen or Permanent Resident**:

- **Diverse multicultural working environment**:

- **Be a part of decision making building your team around you**

**About the Company**:
We have partnered with one of Melbourne’s Local government councils, looking for an ICT Infrastructure Team Leader to join a growing Service Desk Team, where you will be reporting into and working with the ICT Operations and security Lead..

**About the Role**:
The purpose of ICT Infrastructure Team Leader is to work with & manage various SME’s to design, implement, manage and evolve the infrastructure (on-premises and/or cloud) that supports the organisation's ICT systems.
- Leading the development of solution architectures in specific business, infrastructure or functional areas.
- Actively maintaining recognised expert level knowledge in one or more identifiable specialisms.
- Taking responsibility for understanding client requirements, collecting data, delivering analysis and problem resolution. Identifies, evaluates and recommends options, implementing if required.
- Manage capacity modelling and forecasting activities.
- Support and promote the development and sharing of specialist knowledge within the organisation
- Sets performance targets, and monitors progress against agreed quality and performance criteria.

**About You**:

- At least 5 years’ experience as an infrastructure or solution engineer, architect, team leader, manager or suitable equivalent.
- Proven track record of successfully designing and managing ICT infrastructure maximising availability, performance and adherence to SLAs.
- Understanding of COBIT, NIST, Essential 8, ISO27001 and VPDSS
- Lead, mentor, motivate and develop staff members.
- Product knowledge & experience with one or more of the following products: Palo Alto Firewalls, Juniper switches, Ruckus AP’s, Dell server and storage hardware & VMWare.
- Experience with Cloud hosting services (preferably Azure and/or AWS).

**Benefits**:

- Discounted memberships at leisure centres and wellness centres
- Internal and external training and development programs
- Supportive and flexible management/Leadership practices

At Charterhouse, we embrace, and value, diversity of culture, working arrangements, sexual orientation, and gender identity. On behalf of our client, we promote a workplace that actively seeks to include and welcome unique contributions of all people; to embrace and celebrate the value of Aboriginal and Torres Strait Islander staff, their skills and contributions to the workplace.

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