Frms Support Officer

1 week ago

Melbourne, Australia Qantas Airways Limited Full time

Support the development and maintenance of Jetstar’s Fatigue Risk Management System (FRMS)
- Collaborate with internal and external stakeholders to enhance safety and compliance
- Permanent full-time opportunity based at our Head Office in Collingwood

Love travel and passionate about all things aviation? You’re in the right place. At Jetstar, you get to takeoff at work, and in life.

As a team, we’re lucky we get to do both for a living - and we want you to be part of where we go next. Helping our teammates soar is what we’re all about. And with a new fleet of state-of-the-art aircraft, plus new routes being added, the sky’s the limit.

Take-off with your next opportunity

As the FRMS Support Officer, you will support the Senior Fleet Safety Advisor & FRMS Manager in maintaining and developing the Fatigue Risk Management System (FRMS). You’ll play a key role in ensuring regulatory compliance, analysing fatigue-related data, and promoting best practices in fatigue risk management across Flying Operations.

Your key responsibilities will include:

- Ensuring that policies and governance comply with regulatory standards
- Managing the scheduling, presentation preparation, analysis and compliance for the Flying Operations Fatigue Management Working Group
- Collecting and analysing fatigue-related data to inform policy and roster enhancements
- Supporting assurance activities including audits, SPI tracking, and change management
- Contributing to FRMS safety promotion through the development and dissemination of training materials and educational content

To be considered for this role, you will have:

- Tertiary qualifications or industry experience in fatigue risk management or aviation human factors
- Experience in biomathematical modelling (preferred)
- Exceptional stakeholder engagement and communication skills, including a confidence to engage with senior stakeholders and facilitate meetings
- Analytical mindset with strong problem-solving and planning capabilities
- Strong attention to detail as to ensure quality outcomes in a timely manner
- A commitment to continuous improvement

Your life at Jetstar is unlike any other

Live the travel dream: You and your nominated travel companions can takeoff more with our famous Qantas Group Staff Travel discount.

Make work feel like a holiday: Join a fun, driven team where work feels like a holiday. Our people take every opportunity to takeoff together and find ways to help their teammates soar.

We’re Jetstar. Let’s takeoff together.

We can’t wait to hear from you.

Applications close: Tuesday 11th November 2025

About us

We’re Jetstar. You may know us for our famous low fares, but did you also know that we’ve flown more than 400 million customers since we launched in Australia in 2004? In fact, each week we operate around 3,000 flights to nearly 40 destinations across Australia, New Zealand, Asia and the Pacific. We also operate a fleet of more than 80 aircraft, including state-of-the-art Airbus A320/21 NEO aircraft and the Airbus A320 family and Boeing 787-8s. Every day we enable more people to takeoff to more places, more often.

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